Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os you are using. This issue was due to the API in 7.1 are using jni layer to talk with server and the .so files or libraries are not in the path due to which it is giving UnsatisfiedLinkError.
/Shivdatta From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hullule, Kiran Sent: 31 May 2013 07:05 PM To: [email protected] Subject: Re: email engine question ** Is there a possibility of running installation of email engine again, it seems some supported files are missing. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Frex Popo Sent: Friday, May 31, 2013 7:00 PM To: [email protected]<mailto:[email protected]> Subject: email engine question ** Hello all, I am in the process of testing the email engine in dev but getting nowhere .. this email engine has been off for years so few changes might have been made java upgrades, patches etc ... which could have affected it.. I set the email engine in debugging mode but when I start the email.sh script i don't see any trace..no connection to the server and no connection to the exchange server. BMC Remedy Email Engine has started + exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail We are still working with version 7.1 patch009 plannig to upgrade at the end of the year but need this to work for a current project I am working on. I check the log file under logs and see the following: Exception in thread "main" java.lang.UnsatisfiedLinkError: com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String; at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method) at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435) at com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713) at com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123) at com.bmc.arsys.emaildaemon.EmailDaemon.<init>(EmailDaemon.java:93) at com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159) at com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876) at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595) at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) Any thoughts on this will be very much appreciated. Many thank in advance frexpopo. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
