Hello Frex, please test pop3 protocol using below command, if SSL enabled then change the port to 995
How to verify POP3 connection using telnet <-- Telnet <IP address the server> 110/995 --> +OK Microsoft Exchange 2000 POP3 server version 6.0.4408.0 (server_name.domain.com) ready. <-- USER <NTDOMAIN/NTACCOUNT/Exchange_mailbox> --> +OK <-- PASS <Windows_NT_domain_password> --> +OK User successfully logged on <-- QUIT --> +OK Bye. Regards, Sanjay. On Mon, Jun 3, 2013 at 4:38 PM, Frex Popo <[email protected]> wrote: > ** > Now with SSL option set to "Yes" in "Email Server Requires SSL*" I get the > following error. > > Jun 3, 2013 1:05:53 PM com.sun.mail.pop3.POP3Store protocolConnect > SEVERE: Connect failed > javax.mail.MessagingException: Connect failed; > nested exception is: > javax.net.ssl.SSLException: Unrecognized SSL message, plaintext > connection? > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:148) > > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext > connection? > at > com.sun.net.ssl.internal.ssl.InputRecord.handleUnknownRecord(InputRecord.java:523) > at > com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:355) > at > com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:789) > at > com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1096) > at > com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:744) > at > com.sun.net.ssl.internal.ssl.AppInputStream.read(AppInputStream.java:75) > at java.io.BufferedInputStream.fill(BufferedInputStream.java:218) > at java.io.BufferedInputStream.read(BufferedInputStream.java:237) > at java.io.DataInputStream.readLine(DataInputStream.java:496) > at com.sun.mail.pop3.Protocol.simpleCommand(Protocol.java:347) > at com.sun.mail.pop3.Protocol.<init>(Protocol.java:91) > at com.sun.mail.pop3.POP3Store.getPort(POP3Store.java:201) > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:144) > ... 7 more > Any thoughts....frex > > *De :* Frex Popo <[email protected]> > *À :* "[email protected]" <[email protected]> > *Envoyé le :* Lundi 3 juin 2013 11h54 > > *Objet :* Re: email engine question > > Thanks Rahul, > > yes that was something I tried earlier and got the same error. > > Our server is configured to user SSL so will have to modify my > configuration to use SSL as well.. hope this is straight foward :) > > Here are the links just to save other people's time. > > http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/fa3a54e9-de9e-4e94-8b5f-eb96631f56fb > > http://clintboessen.blogspot.com.es/2012/04/exchange-pop-your-e-mail-server.html > Best regards > frex > *De :* "Parekar, Rahul" <[email protected]> > *À :* [email protected] > *Envoyé le :* Lundi 3 juin 2013 10h21 > *Objet :* Re: email engine question > > ** > Try accessing the POP3 account that is configured for incoming using > telnet? > > telnet <pop3 server> 110 > USER <pop3 userid> > PASS <pop3 user password> > > Regards, > Rahul > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Frex Popo > *Sent:* Monday, 3 June 2013 1:18 PM > *To:* [email protected] > *Subject:* Re: email engine question > > ** > > Hi everyone. > > Nearly there! :) > > Outgoing email message are now sent successfully. but incoming are failing! > > Here is the output from the DEBUG mode. > > DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false > S: +OK The Microsoft Exchange POP3 service is ready. > C: USER DEV_remedyacc > S: -ERR Command is not valid in this state. > C: QUIT > S: +OK Microsoft Exchange Server 2010 POP3 server signing off. > DEBUG: getProvider() returning > javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy > stems, Inc] > DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL > false > S: +OK The Microsoft Exchange POP3 service is ready. > C: USER DEV_remedyacc > S: -ERR Command is not valid in this state. > C: QUIT > S: +OK Microsoft Exchange Server 2010 POP3 server signing off. > Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect > SEVERE: Command is not valid in this state. > javax.mail.AuthenticationFailedException: Command is not valid in this > state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect > SEVERE: Command is not valid in this state. > javax.mail.AuthenticationFailedException: Command is not valid in this > state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > > Best Regards > frex > > *De :* Frex Popo <[email protected]> > *À :* "[email protected]" <[email protected]> > *Envoyé le :* Lundi 3 juin 2013 9h24 > *Objet :* Re: email engine question > > I have another email engine installed in the test server so made it point > to dev and managed to get it working... will investigate development later > :) > > > BMC Remedy Email Engine has started > Checking connection to server: rmdydev ... > Application has started Version: 7.1.00 Patch 007 200903060530 > Using JRE: 1.6.0_10 > Successfully connected. > Thanks for you help. > frexpopo > > *De :* Frex Popo <[email protected]> > *À :* "[email protected]" <[email protected]> > *Envoyé le :* Lundi 3 juin 2013 8h44 > *Objet :* Re: email engine question > > thanks for the feedback shivdatta.. > > I copied the original script and change it for the purpose of resetting > the password... > > Here is the environment part of the script > > JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10 > JAVA_BIN=${JAVA_DIR}/bin > InstallPath=/usr/ar/AREmail > LogFile=${InstallPath}/Logs/emaild.sh_log > LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export > LD_LIBRARY_PATH > SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export > SHLIB_PATH > LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export > LIBPATH > > CP_DIR=${InstallPath} > CP_PATH=${CP_DIR}/emaildaemon.jar > CP_PATH=${CP_PATH}:${CP_DIR}/. > CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar > CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar > CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar > CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar > CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar > CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar > CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar > CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar > CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar > CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar > CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar > CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar > CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar > CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar > CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar > CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar > CP_PATH =${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar > CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar > CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar > CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar > CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar > pidfile=${InstallPath}/emaild.pid > > Here is what I get when I try and reset the password, the script excutes > and then hangs! > > > echo "Changing application password" > + echo Changing application password > Changing application password > > exec ${JAVA_BIN}/java -Dmail.debug=true -cp ${CP_PATH} > com.bmc.arsys.emaildaemon.EmailDaemon -p mypassword > + exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Dmail.debug=true -cp > /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar > com.bmc.arsys.emaildaemon.EmailDaemon -p arsystem > Exception in thread "main" java.lang.UnsatisfiedLinkError: > com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Ljava/lang/String;)Ljava/lang/String; > at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method) > at > com.bmc.arsys.emaildaemon.EmailDaemonProperties.setPassword(EmailDaemonProperties.java:395) > at > com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:580) > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) > Any with this will be very much appreciated > > thanks > frexpopo > > *De :* "Marathe, Shivdatta" <[email protected]> > *À :* [email protected] > *Envoyé le :* Vendredi 31 mai 2013 18h53 > *Objet :* Re: email engine question > > ** > Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os > you are using. > This issue was due to the API in 7.1 are using jni layer to talk with > server and the .so files or libraries are not in the path due to which it > is giving UnsatisfiedLinkError. > > */Shivdatta* > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Hullule, Kiran > *Sent:* 31 May 2013 07:05 PM > *To:* [email protected] > *Subject:* Re: email engine question > > ** > Is there a possibility of running installation of email engine again, it > seems some supported files are missing. > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Frex Popo > *Sent:* Friday, May 31, 2013 7:00 PM > *To:* [email protected] > *Subject:* email engine question > > ** > Hello all, > > I am in the process of testing the email engine in dev but getting nowhere > .. this email engine has been off for years so few changes might have been > made java upgrades, patches etc ... which could have affected it.. > > I set the email engine in debugging mode but when I start the email.sh > script i don't see any trace..no connection to the server and no connection > to the exchange server. > > BMC Remedy Email Engine has started > + exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java > -Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp > /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar > com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail > We are still working with version 7.1 patch009 plannig to upgrade at the > end of the year but need this to work for a current project I am working on. > > I check the log file under logs and see the following: > > Exception in thread "main" java.lang.UnsatisfiedLinkError: > com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String; > at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method) > at > com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435) > at > com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713) > at > com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123) > at > com.bmc.arsys.emaildaemon.EmailDaemon.<init>(EmailDaemon.java:93) > at > com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159) > at > com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876) > at > com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595) > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) > Any thoughts on this will be very much appreciated. > Many thank in advance > frexpopo. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
