Still waiting for the admin exchange server to come back to me regarding port etc.. Any other configuration that needs to be done on the email engine client (apart from "Email Server Required SSL*" set to Yes. BTW the email engine runs on salaris 10. Best regadrs
________________________________ De : kanhu mohapatra <[email protected]> À : [email protected] Envoyé le : Lundi 3 juin 2013 13h24 Objet : Re: email engine question ** Hello Frex, please test pop3 protocol using below command, if SSL enabled then change the port to 995 How to verify POP3 connection using telnet <-- Telnet <IP address the server> 110/995 --> +OK Microsoft Exchange 2000 POP3 server version 6.0.4408.0 (server_name.domain.com) ready. <-- USER <NTDOMAIN/NTACCOUNT/Exchange_mailbox> --> +OK <-- PASS <Windows_NT_domain_password> --> +OK User successfully logged on <-- QUIT --> +OK Bye. Regards, Sanjay. On Mon, Jun 3, 2013 at 4:38 PM, Frex Popo <[email protected]> wrote: ** >Now with SSL option set to "Yes" in "Email Server Requires SSL*" I get the >following error. > >Jun 3, 2013 1:05:53 PM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Connect failed >javax.mail.MessagingException: Connect failed; > nested exception is: > javax.net.ssl.SSLException: Unrecognized SSL message, plaintext >connection? > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:148) > > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) >Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext >connection? > at >com.sun.net.ssl.internal.ssl.InputRecord.handleUnknownRecord(InputRecord.java:523) > at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:355) > at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:789) > at >com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1096) > at >com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:744) > at >com.sun.net.ssl.internal.ssl.AppInputStream.read(AppInputStream.java:75) > at java.io.BufferedInputStream.fill(BufferedInputStream.java:218) > at java.io.BufferedInputStream.read(BufferedInputStream.java:237) > at java.io.DataInputStream.readLine(DataInputStream.java:496) > at com.sun.mail.pop3.Protocol.simpleCommand(Protocol.java:347) > at com.sun.mail.pop3.Protocol.<init>(Protocol.java:91) > at com.sun.mail.pop3.POP3Store.getPort(POP3Store.java:201) > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:144) > ... 7 more > >Any thoughts....frex > > > De : Frex Popo <[email protected]> >À : "[email protected]" <[email protected]> >Envoyé le : Lundi 3 juin 2013 11h54 > >Objet : Re: email engine question > > > >Thanks Rahul, > >yes that was something I tried earlier and got the same error. > >Our server is configured to user SSL so will have to modify my configuration >to use SSL as well.. hope this is straight foward :) > >Here are the links just to save other people's time. >http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/fa3a54e9-de9e-4e94-8b5f-eb96631f56fb > >http://clintboessen.blogspot.com.es/2012/04/exchange-pop-your-e-mail-server.html > >Best regards >frex > De : "Parekar, Rahul" <[email protected]> >À : [email protected] >Envoyé le : Lundi 3 juin 2013 10h21 >Objet : Re: email engine question > > > >** >Try accessing the POP3 account that is configured for incoming using telnet? > >telnet <pop3 server> 110 >USER <pop3 userid> >PASS <pop3 user password> > >Regards, >Rahul > >From:Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Frex Popo >Sent: Monday, 3 June 2013 1:18 PM >To: [email protected] >Subject: Re: email engine question > >** > >Hi everyone. > >Nearly there! :) > >Outgoing email message are now sent successfully. but incoming are failing! > >Here is the output from the DEBUG mode. > >DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false >S: +OK The Microsoft Exchange POP3 service is ready. >C: USER DEV_remedyacc >S: -ERR Command is not valid in this state. >C: QUIT >S: +OK Microsoft Exchange Server 2010 POP3 server signing off. >DEBUG: getProvider() returning >javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems, >Inc] >DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL false >S: +OK The Microsoft Exchange POP3 service is ready. >C: USER DEV_remedyacc >S: -ERR Command is not valid in this state. >C: QUIT >S: +OK Microsoft Exchange Server 2010 POP3 server signing off. >Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Command is not valid in this state. >javax.mail.AuthenticationFailedException: Command is not valid in this state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) >Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Command is not valid in this state. >javax.mail.AuthenticationFailedException: Command is not valid in this state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > >Best Regards >frex > >De :Frex Popo <[email protected]> >À : "[email protected]" <[email protected]> >Envoyé le : Lundi 3 juin 2013 9h24 >Objet : Re: email engine question > >I have another email engine installed in the test server so made it point to >dev and managed to get it working... will investigate development later :) > > >BMC Remedy Email Engine has started >Checking connection to server: rmdydev ... >Application has started Version: 7.1.00 Patch 007 200903060530 >Using JRE: 1.6.0_10 >Successfully connected. >Thanks for you help. >frexpopo > >De :Frex Popo <[email protected]> >À : "[email protected]" <[email protected]> >Envoyé le : Lundi 3 juin 2013 8h44 >Objet : Re: email engine question > >thanks for the feedback shivdatta.. > >I copied the original script and change it for the purpose of resetting the >password... > >Here is the environment part of the script > >JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10 >JAVA_BIN=${JAVA_DIR}/bin >InstallPath=/usr/ar/AREmail >LogFile=${InstallPath}/Logs/emaild.sh_log >LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export > LD_LIBRARY_PATH >SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export >SHLIB_PATH >LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export LIBPATH > >CP_DIR=${InstallPath} >CP_PATH=${CP_DIR}/emaildaemon.jar >CP_PATH=${CP_PATH}:${CP_DIR}/. >CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar >CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar >CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar >CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar >CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar >CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar >CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar >CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar >CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar >CP_PATH =${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar >CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar >CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar >CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar >CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar >pidfile=${InstallPath}/emaild.pid > >Here is what I get when I try and reset the password, the script excutes and >then hangs! > > > echo "Changing application password" >+ echo Changing application password >Changing application password > > exec ${JAVA_BIN}/java -Dmail.debug=true -cp ${CP_PATH} >com.bmc.arsys.emaildaemon.EmailDaemon -p mypassword >+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Dmail.debug=true -cp /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar com.bmc.arsys.emaildaemon.EmailDaemon -p arsystem >Exception in thread "main" java.lang.UnsatisfiedLinkError: >com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Ljava/lang/String;)Ljava/lang/String; > at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method) > at >com.bmc.arsys.emaildaemon.EmailDaemonProperties.setPassword(EmailDaemonProperties.java:395) > at >com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:580) > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) >Any with this will be very much appreciated > >thanks >frexpopo > >De :"Marathe, Shivdatta" <[email protected]> >À : [email protected] >Envoyé le : Vendredi 31 mai 2013 18h53 >Objet : Re: email engine question > >** >Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os you are >using. >This issue was due to the API in 7.1 are using jni layer to talk with server >and the .so files or libraries are not in the path due to which it is giving >UnsatisfiedLinkError. > >/Shivdatta > >From:Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Hullule, Kiran >Sent: 31 May 2013 07:05 PM >To: [email protected] >Subject: Re: email engine question > >** >Is there a possibility of running installation of email engine again, it seems >some supported files are missing. > >From:Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Frex Popo >Sent: Friday, May 31, 2013 7:00 PM >To: [email protected] >Subject: email engine question > >** >Hello all, > >I am in the process of testing the email engine in dev but getting nowhere .. >this email engine has been off for years so few changes might have been made >java upgrades, patches etc ... which could have affected it.. > >I set the email engine in debugging mode but when I start the email.sh script >i don't see any trace..no connection to the server and no connection to the >exchange server. > >BMC Remedy Email Engine has started >+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java >-Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp >/usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar > com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail >We are still working with version 7.1 patch009 plannig to upgrade at the end >of the year but need this to work for a current project I am working on. > >I check the log file under logs and see the following: > >Exception in thread "main" java.lang.UnsatisfiedLinkError: >com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String; > at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method) > at >com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435) > at >com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713) > at >com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123) > at com.bmc.arsys.emaildaemon.EmailDaemon.<init>(EmailDaemon.java:93) > at >com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159) > at >com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876) > at >com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595) > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) >Any thoughts on this will be very much appreciated. >Many thank in advance >frexpopo. >_ARSlist: "Where the Answers Are" and have been for 20 years_ >_ARSlist: "Where the Answers Are" and have been for 20 years_ >_ARSlist: "Where the Answers Are" and have been for 20 years_ > > > >_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > >_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
