Thank Carl ________________________________ De : Carl Wilson <[email protected]> À : [email protected] Envoyé le : Vendredi 7 juin 2013 13h57 Objet : Re: Email engine question
** Hi, The cert should be installed into the default Java JRE keystore that the email engine is using. Cheers Carl On 7 Jun 2013 11:18, "Frex Popo" <[email protected]> wrote: ** >Hello everyone, > >We imported a CA certificate to the keystore (this was done by the unix amin >team): > >>keytool -import -v -alias myserver -file mycert.cer -keystore cacerts > >Before I start testing the eamil engine I performed a quick test with openssl >client and get the following errors. > >$ openssl s_client -crlf -connect pop3.server.com:995 -starttls pop3 >>CONNECTED(00000004) >>depth=0 /CN=pop3.server.com >>verify error:num=20:unable to get local issuer certificate >>verify return:1 >>depth=0 /CN=pop3.server.com >>verify error:num=27:certificate not trusted >>verify return:1 >>depth=0 /CN=pop3.server.com >>verify error:num=21:unable to verify the first certificate >>verify return:1 >>--- >Any clues as to what the problem could be? >Also in the email engine start up script the Java Home is pointing to >/usr/ar/common/Sun/jdk/jdk1.6.0_10 > >JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10 > >Should the keystore file be copied to the security folder under this file >system for the email engine to be to read it? > >/usr/ar/common/Sun/jdk/jdk1.5.0_16/jre/lib/security/cacerts > >Any thoughts on this will be very much appreciated. > >Regards >frex >From:Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Frex Popo >Sent: Monday, 3 June 2013 1:18 PM >To: [email protected] >Subject: Re: email engine question > >** > >Hi everyone. > >Nearly there! :) > >Outgoing email message are now sent successfully. but incoming are failing! > >Here is the output from the DEBUG mode. > >DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false >S: +OK The Microsoft Exchange POP3 service is ready. >C: USER DEV_remedyacc >S: -ERR Command is not valid in this state. >C: QUIT >S: +OK Microsoft Exchange Server 2010 POP3 server signing off. >DEBUG: getProvider() returning >javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems, >Inc] >DEBUG POP3: connecting to host "pop3mail.prod.oami.eu", port 110, isSSL false >S: +OK The Microsoft Exchange POP3 service is ready. >C: USER DEV_remedyacc >S: -ERR Command is not valid in this state. >C: QUIT >S: +OK Microsoft Exchange Server 2010 POP3 server signing off. >Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Command is not valid in this state. >javax.mail.AuthenticationFailedException: Command is not valid in this state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) >Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect >SEVERE: Command is not valid in this state. >javax.mail.AuthenticationFailedException: Command is not valid in this state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) > at javax.mail.Service.connect(Service.java:275) > at javax.mail.Service.connect(Service.java:156) > at >com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921) > at >com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Thread.java:619) > >Best Regards >frex > >De :Frex Popo <[email protected]> >À : "[email protected]" <[email protected]> >Envoyé le : Lundi 3 juin 2013 9h24 >Objet : Re: email engine question > >I have another email engine installed in the test server so made it point to >dev and managed to get it working... will investigate development later :) > > >BMC Remedy Email Engine has started >Checking connection to server: rmdydev ... >Application has started Version: 7.1.00 Patch 007 200903060530 >Using JRE: 1.6.0_10 >Successfully connected. >Thanks for you help. >frexpopo > >De :Frex Popo <[email protected]> >À : "[email protected]" <[email protected]> >Envoyé le : Lundi 3 juin 2013 8h44 >Objet : Re: email engine question > >thanks for the feedback shivdatta.. > >I copied the original script and change it for the purpose of resetting the >password... > >Here is the environment part of the script > >JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10 >JAVA_BIN=${JAVA_DIR}/bin >InstallPath=/usr/ar/AREmail >LogFile=${InstallPath}/Logs/emaild.sh_log >LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export > LD_LIBRARY_PATH >SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export >SHLIB_PATH >LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export LIBPATH > >CP_DIR=${InstallPath} >CP_PATH=${CP_DIR}/emaildaemon.jar >CP_PATH=${CP_PATH}:${CP_DIR}/. >CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar >CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar >CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar >CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar >CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar >CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar >CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar >CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar >CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar >CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar >CP_PATH =${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar >CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar >CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar >CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar >CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar >pidfile=${InstallPath}/emaild.pid > >Here is what I get when I try and reset the password, the script excutes and >then hangs! > > > echo "Changing application password" >+ echo Changing application password >Changing application password > > exec ${JAVA_BIN}/java -Dmail.debug=true -cp ${CP_PATH} >com.bmc.arsys.emaildaemon.EmailDaemon -p mypassword >+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Dmail.debug=true -cp /usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar com.bmc.arsys.emaildaemon.EmailDaemon -p arsystem >Exception in thread "main" java.lang.UnsatisfiedLinkError: >com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Ljava/lang/String;)Ljava/lang/String; > at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method) > at >com.bmc.arsys.emaildaemon.EmailDaemonProperties.setPassword(EmailDaemonProperties.java:395) > at >com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:580) > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) >Any with this will be very much appreciated > >thanks >frexpopo > >De :"Marathe, Shivdatta" <[email protected]> >À : [email protected] >Envoyé le : Vendredi 31 mai 2013 18h53 >Objet : Re: email engine question > >** >Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os you are >using. >This issue was due to the API in 7.1 are using jni layer to talk with server >and the .so files or libraries are not in the path due to which it is giving >UnsatisfiedLinkError. > >/Shivdatta > >From:Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Hullule, Kiran >Sent: 31 May 2013 07:05 PM >To: [email protected] >Subject: Re: email engine question > >** >Is there a possibility of running installation of email engine again, it seems >some supported files are missing. > >From:Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Frex Popo >Sent: Friday, May 31, 2013 7:00 PM >To: [email protected] >Subject: email engine question > >** >Hello all, > >I am in the process of testing the email engine in dev but getting nowhere .. >this email engine has been off for years so few changes might have been made >java upgrades, patches etc ... which could have affected it.. > >I set the email engine in debugging mode but when I start the email.sh script >i don't see any trace..no connection to the server and no connection to the >exchange server. > >BMC Remedy Email Engine has started >+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java >-Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp >/usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar > com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail >We are still working with version 7.1 patch009 plannig to upgrade at the end >of the year but need this to work for a current project I am working on. > >I check the log file under logs and see the following: > >Exception in thread "main" java.lang.UnsatisfiedLinkError: >com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String; > at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method) > at >com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435) > at >com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713) > at >com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123) > at com.bmc.arsys.emaildaemon.EmailDaemon.<init>(EmailDaemon.java:93) > at >com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159) > at >com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876) > at >com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595) > at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) >Any thoughts on this will be very much appreciated. >Many thank in advance >frexpopo. >_ARSlist: "Where the Answers Are" and have been for 20 years_ >_ARSlist: "Where the Answers Are" and have been for 20 years_ >_ARSlist: "Where the Answers Are" and have been for 20 years_ > > > >_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
