You may want to try reaching out to xMatters. I hear they have a pretty good solution for Remedy. On Jun 17, 2013 8:39 AM, "Pierson, Shawn" <[email protected]> wrote:
> ** > > I assume the reason you haven’t looked at BMC’s products in this area is > because you are on a really old version of ARS and ITSM, is that correct? > You may want to check with BMC just in case to see if they would provide > your company an older version of BMC Mobility to be able to do that. Also, > you’ve picked “fast” and “accurate” so I assume “cheap” is out of the > question, so you could possibly even hire an iOS developer or two to make > something for you that leverages the web services within ITSM if you can’t > get BMC to sell you potentially unsupported versions of their software.*** > * > > ** ** > > Thanks,**** > > * * > > *Shawn Pierson * > > Remedy Developer | Energy Transfer**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Frex Popo > *Sent:* Sunday, June 16, 2013 3:10 PM > *To:* [email protected] > *Subject:* Mobility with IPhone.**** > > ** ** > > ** **** > > Hello everyone,**** > > **** > > I have a requirement to look for some Mobility to ITSM solution and need > your views on this one.**** > > ** ** > > We have an ARS7.1/ITSM7.3 installation, some infrastructure and > maintenance team are always on the go and need to start updating their work > orders offline through IPhones.**** > > ** ** > > Are there any solutions which don’t need too much time to install and > configure and not customisation to the exiting ITSM application? Something > not time consuming to deploy as we only have a window of a month to get > this implemented. **** > > ** ** > > Best Regards**** > > frex**** > > _ARSlist: "Where the Answers Are" and have been for 20 years_**** > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. > If you cannot access hyperlink, please e-mail sender. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
