true, all organizations should conform to the tool...there is NO NEED to make the tool work for you :D
On Fri, Jul 26, 2013 at 12:49 PM, Jason Miller <[email protected]>wrote: > ** Why would you customize an ITSM form? Everybody uses ITSM out of the > box. (hey it is Friday) > > On Fri, Jul 26, 2013 at 11:44 AM, Longwing, Lj <[email protected]> wrote: > >> ** >> if you can answer say 2/3 or 3/4 of those, you should be relatively good >> at Remedy core administration, but a completely different list of questions >> would be involved in determining ITSM capabilities of a developer., and >> those questions don't do anything to determine what sort of process a >> person would follow to customize an ITSM form. >> >> >> On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous < >> [email protected]> wrote: >> >>> Hi Scott, in addition to what Longwing, L suggested, >>> >>> >>> Since you have "had several interviews for some great jobs but I have >>> bombed them all because my Remedy detailed knowledge is way too cloudy (use >>> it or lose it)", Post the questions you have compiled from these >>> interviews, may be we call all pitch in to help you with answers.......... >>> >>> >>> Here is some help ..... >>> >>> - if you get no access to current documents, using google search "BMC >>> Remedy" filetype:pdf .. you will probably get prior version docs, (not 8 >>> but may 7.x) >>> - Doc and know how -- via BMC Communities http://communities.bmc.com >>> - Youtube of Demo of the products. >>> - Search list for "Interview Questions" >>> - Start reading the problems and solutions of current postings... >>> >>> http://www.mail-archive.com/[email protected]/msg61596.html >>> 1) What is the difference between and Active Link and a Filter? >>> 2) What is a .def file used for? >>> 3) What is a .arx file? >>> 4) Who is Doug Mueller? >>> 5) What is a use for an Active Link Guide? >>> 6) What type of field is the "Worklog" field? >>> 7) Name two DBMSs in which Remedy ARS can run on top of? >>> 8) What does ARS stand for? >>> 9) What are the core fields? >>> 10) What does $MENU$ do? >>> 11) What is the function of DDE-Poke? >>> 12) What are ar.ini and ar.conf files used for? >>> 13) Describe the features that are available by comparing ARS Ver. 6.3, >>> 7.1 >>> and 7.5 majorly? >>> 14) Why ardiff utility is used for? >>> 15) How do you deploy your application on web? >>> 16) When and in what situation you use workflow log, arerror.log, >>> arfilter.log, aresc.log? >>> 17) Explain the actions available in active link which are not in >>> Filters. >>> Explain why it is not. >>> 18) Why ardiff utility is used for? >>> 19) What is the primary table in the AR System data dictionary? >>> 20) How does the AR System manage the data you see in Remedy Forms? >>> 21) Without using DSO or EIE, what are your thoughts for providing a >>> 'STANDARDIZED' methodology for interfacing/integrating with Remedy >>> applications. This customer was actually looking to use C.I.M. or some >>> other open standard solution to interface with Remedy.... what you say? >>> 22) How do you troubleshoot AR System server outages to restore access to >>> the system? >>> 23) How does mid-tier work and where does it fit in the client server >>> architecture? >>> 24) Describe how filters work? They were actually looking how filters >>> work >>> in different phases... which led to the next question. >>> 25) Can you force a filter to fire all actions in the first phase? >>> 26) List all of the possible uses for guides. They were looking for >>> walking >>> tables? >>> 27) What is walking tables? >>> 28) when you use CMDBDriver.exe command line utility? >>> 29) When you use arreload.exe command line utility? >>> 30) how you reset the application administrator / demo password if you >>> forget it? >>> 31) When you use arsignal command line utility? >>> 32) When you use runmacro command line utility? >>> 33) When you use archgid command line utility? >>> 34) How many table types are available in ARSystem Database and explain >>> them? >>> >>> >>> GOOD LUCK!!!! >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> "Where the Answers Are, and have been for 20 years" >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
