Lisa - I believe that's a ticket number for their software defects. BMC Support would be the ones to contact on the status.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Friday, August 2, 2013 10:33 AM To: [email protected] Subject: Where can I Find "SWXXXXXX" Docs? ** I'm looking at the knowledge base on the Support Section of the BMC Website, and I found something similar to my problem and it refers to "a bug covered in SW00275135." I did a search on SW00275135 in the knowledge base to get more info about this bug (and is it going to be fixed in a later version?) and all I get is the original article that references the SW number. Does anyone know if where these are? Or are they not viewable to us? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 [email protected] <mailto:[email protected]> _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
