Awesome!!!  Thank you!!

Lisa

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Mac Rhoades
Sent: Friday, August 02, 2013 11:29 AM
To: [email protected]
Subject: Re: Where can I Find "SWXXXXXX" Docs?

** Lisa,
As long as you have a support ID and access to the BMC Support website,
you can find the Product Defects (SW#) in the Issue and Defect
Management section of the Support site. The section is called Product
Defects. 

Mac Rhoades / Sr Programmer/Analyst-Specialized Systems / IT Service
Management
2205 Northmont Pkwy.
MS 352-100, Duluth, GA, 30096 USA
Phone: 678-252-4364 / VPN: 252-4364 / Mobile: 770-365-2149
[email protected] <mailto:[email protected]>
www.rockwellcollins.com <http://www.rockwellcollins.com/>  





From:        "Kemes, Lisa A DLA CTR INFORMATION OPERATIONS"
<[email protected]> 
To:        [email protected] 
Date:        08/02/2013 10:32 AM 
Subject:        Where can I Find "SWXXXXXX" Docs? 
Sent by:        "Action Request System discussion list(ARSList)"
<[email protected]> 

________________________________




** 
I'm looking at the knowledge base on the Support Section of the BMC
Website, and I found something similar to my problem and it refers to "a
bug covered in SW00275135."   
  
I did a search on SW00275135 in the knowledge base to get more info
about this bug (and is it going to be fixed in a later version?) and all
I get is the original article that references the SW number. 
  
Does anyone know if where these are?  Or are they not viewable to us? 
  
Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-9460
[email protected] 
  
  

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