Tauf, The role of the Remedy Developer will be different. We have seen that over the last 15+ years. Gone are the 4.x and below years of complete custom applications everywhere. I'm not complaining about that. We have morphed into process architects, ITSM administrators/architects, and whatever anyone wants to call us. Those of us that have been around too long have seen the service management industry and IT change drastically. We saw drastic changes with the admin tool to dev studio. Client tools to web based applications. Tier support to Self-Service. Everything evolves. Remedy will be there in 10 years it will just be different. It will probably be a single field on a website limited to 144 characters.
If we're building active links and filters in 10 years I'll buy you a drink. ________________________________________ From: Action Request System discussion list(ARSList) <[email protected]> on behalf of Tauf Chowdhury <[email protected]> Sent: Friday, September 13, 2013 1:04 PM To: [email protected] Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on experience) - Contract Rate $38-48/hr Brian, I agree with most of what you said there except for the paragraph on On Demand solution. I don't see how that effects whether you need a remedy developer or not. It's a managed solution that saves you infrastructure costs such as maintaining the hardware and paying for a DBA etc... It doesn't mean that you will no longer need developers or admins. Yes, BMC offers Prof Services packages but you'll still be paying $200+ per hour. I'd argue that it would free up your developers for doing actual development instead of figuring out how to tune a DB or optimize memory on a windows box. Sent from my iPhone On Sep 13, 2013, at 10:52 AM, Brian Pancia <[email protected]> wrote: > David, > > Those are typically low bid jobs and sourced by recruitment companies. > $50/yr all inclusive sounds like 1099 work. Travel and salary should always > be separate. As an employee at a junior to mid-level, $50/hr plus benefits > is not that bad. > > What I have seen in the government contracting world with Remedy is a Remedy > Developer with 10+ years' experience is looking to make $150+K a year. Seems > fair. However, said Remedy Developer latest experience is ARS 7.5 and the > Service Desk application only. Said developer also has no formal training or > college education and still demands $150+K a year. For government > contracting the position the company bid on requires 10+ years' experience > and a bachelor's degree. Just from a compliance standpoint this person is > out of the running for the position. Now let's say the customer is looking > to upgrade from 7.6.04 to 8.1 (overlay era). Said Remedy developer has never > worked with overlays. If you were the company would you risk putting this > person on a job as a senior remedy > developer/architect/guru/sme/genius/whatever title? This is the dilemma. > > Now take Remedy OnDemand or ServiceNow, which essentially is a managed > solution. As a decision maker would you rather spend tons of money on O&M > for a Remedy system or have it as a managed solution? The managed solution > is starting to win and become more widely accepted. From a pure economics > standpoint that means more remedy developers will be looking for work and > salaries will drive down. Add to that government cutbacks, which impact both > commercial and government. A Remedy developer 10 years ago is not worth the > same price today. I'd be willing to argue 10 years from now a Remedy > developer will not exist. > > So ridiculous may not be so ridiculous, just a sign that things are changing. > > > Brian > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of David Charters > Sent: Friday, September 13, 2013 10:30 AM > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, CO - SECRET CLEARANCE - > 6 Month Contract to Hire - $80-100K (Based on experience) - Contract Rate > $38-48/hr > > I am just very frustrated with receiving emails that want an ITSM Remedy ITIL > V3 for $50.00 all inclusive. That is just completely ridiculous. Maybe I am > just too old school. I know a company in Chicago that does nothing except > convert Remedy customers to Service Now. They have 190 employees and that is > all they do. > > Sincerely, > > David Charters > Charters Technologies > 317-331-8985 > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Brian Pancia > Sent: Friday, September 13, 2013 9:57 AM > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, CO - SECRET CLEARANCE > - 6 Month Contract to Hire - $80-100K (Based on experience) - Contract Rate > $38-48/hr > > Interesting conversation. I think the salary is pretty good given the area > and the fact they are looking for an Admin. This could be a great > opportunity for someone who has only been doing Remedy for a couple years. > > I've interviewed and hired a number of Remedy Admin and Developers over the > years. A challenge we face is that we get a lot of developers that have been > working with Remedy for years. However, the last version they worked on was > 4 releases back or they never worked with the ITSM Suite. In my opinion this > puts you at a junior level despite the years of experience. > This is a hard pill for some to swallow. This is like an organization > looking for a Windows Admin that last worked with Windows NT. From what I > have seen over the years there is a disconnect between years' experience and > level of expertise. They are not the same. > > As far as security clearances go. For a Secret clearance there shouldn't be > a huge salary increase. Interim Secret clearances can go through fairly > quickly in most cases. When you get to some of the other clearance levels > out there it is a little different, but I don't think the salaries are a huge > difference. Just my two cents. > > Brian > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Differ, Alfred W CTR PHD NSWC, 210 > Sent: Thursday, September 12, 2013 9:05 PM > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, CO - SECRET CLEARANCE > - 6 Month Contract to Hire - $80-100K (Based on experience) - Contract Rate > $38-48/hr > > This is a good discussion about the distinctions involved in the type of work > we all do and how the cost of living impacts offers. > It is even more cool when people in the area speak up in defense of the group > recruiting for the job. It helps all of us sift out the real people from the > wanna-bees. > > Whoever goes for this will have a clearer idea of what they are applying for > now. 8) > > > I've done both contract and FTE work and I know there is no good way to > compare rate expectations. The 2x factor for 1099 contracts is just a start. > > > Good luck to all involved. > > -al > > > Alfred Differ - Sr. Database Engineer > NDTI / NSWC PHD > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Longwing, Lj > Sent: Thursday, September 12, 2013 1:13 PM > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, CO - SECRET CLEARANCE > - 6 Month Contract to Hire - $80-100K (Based on experience) - Contract Rate > $38-48/hr > > ** > True....but the rate you get paid daily isn't the same as requiring > relocation assistance to take the job...that can be negotiated with the > hiring company :) > > > On Thu, Sep 12, 2013 at 2:06 PM, Brian Goralczyk <[email protected]> > wrote: > > > ** > I think the issue that people are bringing up when saying the rates > are low is that basically you are limiting yourself to people in the area. > Anyone outside the area that might have to travel can't afford to for that > rate unless someone else is picking up the tab. > > Even if you consider moving for the job, the rate is to low to cover > moving expenses in most peoples eyes. > > But like everyone else, this is my view. > > Brian Goralczyk > > Brian Goralczyk > Phone 574-643-1144 > Email [email protected] > > > On Thu, Sep 12, 2013 at 3:58 PM, Longwing, Lj <[email protected]> > wrote: > > > ** > I think the 'rate' discussion is more complicated than all of > that. I have been a Remedy developer in my area for 15+ years....I know my > value, and am certainly nowhere NEAR a 'Junior' developer. I know the cost > of living ranges in Colorado Springs and I can honestly say that I have > worked for the rate discussed in this posting. > > If I lived say...in DC, where many of the 'government' jobs > come out of...no, this rate would be an insult and wouldn't provide a > sufficient income to live comfortably.....but in a country where the poverty > line sits somewhere around $20K/year, I can't say a job paying 5 times that > is a 'bad' job by any means. > > It's true that Colorado Springs is not Virginia/DC/New > York/Washington, as far as markets are concerned....but the rates that are > typically discussed on the list are, as you said 'contract' rates...and the > rate being discussed in this posting is an employee rate. > > > On Thu, Sep 12, 2013 at 1:19 PM, Ars Lister > <[email protected]> wrote: > > > ** > The truth is, for a regular salaried employee, the > salary is OK and the rates translate into salary. Contractors typically do > not get holidays, sick days, vacation days, or personal days. If it's a W-2 > contract rate, they MAY get access to the medical aspect of the benefit plans > but are typically not invited into the 401K aspect. Ergo, translating > salaries into rates are improper and non-competitive. > > As for stability, I and several of my associates have > had 1-2 year engagements at more than double those rates at numerous > companies and governmental agencies. Stability does not define the value of > the skillset on the market. If you're able to leverage people who do not > know their value on the market-- kudos. If your cost of living is lower than > other markets, then yes, a reduction of $10-20 on the rate may still be > competitive. But over half? Then like someone said earlier, you must be > looking for a junior person. > > PS: Remedy Administrator used to mean Remedy > Developer but in this day and age, it usually means someone who is > configuring the applications with data. The advertised rates are appropriate > for Remedy Admins with that detail as that is a science in itself, but no > where close to what it takes to be a Developer regardless of level. However, > the description of the position indicates that the old-school definition is > being used-- you all want a seasoned Developer. In that case, those rates > are wayyyyy off. It is what it is. > > From: "Lockwood, Teresa L" <[email protected]> > To: [email protected] > Sent: Thursday, September 12, 2013 1:18 PM > > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, > CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on > experience) - Contract Rate $38-48/hr > > > ** > Thank you Nathan! I'm sure most of us are reading > these replies thinking how crazy it is for folks to be responding about how > little money this is. I've been doing Remedy administration since Remedy > owned the company and still don't make more than this job is offering. > Either I'm grossly underpaid or folks have forgotten what's it's like to work > for a company with benefits. I've never contracted as I've always worked for > a large company but the salary for this company seems in line with what I've > seen. Sorry, that's my 2 cents ;) > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Nathan Aker > Sent: Thursday, September 12, 2013 1:06 PM > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, > CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on > experience) - Contract Rate $38-48/hr > > ** > I'm continually amazed at the amount of people who > chime in to ARSList to roast someone who posts a job for a stationary basic > Remedy position offering 6 figures as though they have somehow insulted your > worth and hurt your market value. This is a stationary position for an ADMIN > role, with opportunity for conversion. This is not a 6mth - year long > CMDB architect position traveling to Iran people. I'm sure a 3-5 year > experienced person who wants a stable job with no travel would be very > interested... I know, I've helped interview and hire a number of people in > this range successfully over the last 5 years. > > Agreed this would be light for a traveling senior > contracting position for short term, but it's been clearly stated it's not. > > Nathan Aker > ITSM Solution Architect > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of David Charters > Sent: Thursday, September 12, 2013 11:17 AM > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, > CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on > experience) - Contract Rate $38-48/hr > > ** > maybe they're just looking for newbies that just know > how to do real basic stuff > > > Sincerly, > > David Charters > Charters Technologies > 317-331-8985 > > > > -------- Original message -------- > From: Carl Wilson <[email protected]> > Date: 09/11/2013 8:32 PM (GMT-05:00) > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, > CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on > experience) - Contract Rate $38-48/hr > > > ** > Don't normally chime in on these but .... > Wow, $340 - 360 USD a day is very low (UK rates start > at around £350+ = $550+ USD) ... Security clearance can add a fair amount of > value to that. > > BTW: How are you Matt, been a long time J (you going > to WWRUG?, I seen Mr David Savino is ...) > > > > Kind Regards, > > Carl Wilson > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Matt Moore > Sent: 11 September 2013 23:57 > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, > CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on > experience) - Contract Rate $38-48/hr > > ** As stated in the job description, this is an admin > position, and the secret clearance can be processed. 48/hr is above market > rate for Colorado Springs, CO. Typically remedy administrators in Colorado > Springs will make $40-45/hr. All of our certified/cleared folks are working > with current clients of ours. The most we are currently paying those > contractors is 45/hr. Hopefully this answers your questions! > On Wed, Sep 11, 2013 at 4:50 PM, Differ, Alfred W CTR > PHD NSWC, 210 <[email protected]> wrote: > With an active clearance? > > I hope not. > > -al > > > Alfred Differ - Sr. Database Engineer > NDTI / NSWC PHD > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of David Charters > Sent: Wednesday, September 11, 2013 3:45 PM > To: [email protected] > Subject: Re: REMEDY ADMIN NEEDED in Colorado Springs, > CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on > experience) - Contract Rate $38-48/hr > > $48.00/hr? Does anyone worth their Remedy salt work > for that kind of rate? Maybe 2 x 48? > > Sincerely, > > David Charters > Charters Technologies > 317-331-8985 > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Matt Moore > Sent: Wednesday, September 11, 2013 6:06 PM > To: [email protected] > Subject: REMEDY ADMIN NEEDED in Colorado Springs, CO > - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on > experience) - Contract Rate $38-48/hr > > ****Colorado Springs, CO - SECRET CLEARANCE - 6 Month > Contract to Hire - $80-100K (Based on experience) - Contract Rate > $38-48/hr***** > > Top Three Skills: > 1.BMC Certified Administrator: BMC Remedy AR System > 7.5 or higher 2.Producing technical requirements and design documentation > 3.Provide systems administration on servers that house Remedy Applications > > Job Description: > > *Produce technical requirements and design > documentation that describes system requirements, performance criteria, data > flows, and end-user interfaces. > *Develop, change, test and deploy at least 5 NEC > Information Technology Infrastrusture Library (ITIL) processes into Remedy > processes averaged per month. > *Use the Remedy Administrator tool to tune and modify > Remedy escalations, notifications, filters, active links and forms. > *Administer application data daily. > *Patch the Remedy Applications monthly or as needed. > *Work with internal and external agencies to ensure > the Remedy suite of applications are being fully supported. > *Execute database queries, create database tables, and > tune database performance daily. > *Provide system administration on servers that house > the Remedy Applications. > > > Education/Experience: > * AA degree in IT, or related field, or a combination > of education and work experience equivalency. > * Must have excellent interpersonal skills including > tact and diplomacy. > * Must have excellent verbal and written > communications skills. > Other: > * Must have or be able to obtain Secret security > clearance * Must have CompTIA Security + certification * BMC Certified > Administrator: BMC Remedy AR System 7.5 or higher > > > ALL OCCUPATIONS LISTED ABOVE RECEIVE THE FOLLOWING > BENEFITS: > > HEALTH & WELFARE: $3.81 per hour or $152.40 per week > or $660.40 per month (TAX FREE) > > VACATION: 2 weeks paid vacation after 1 year of > service with a contractor or successor; 3 weeks after 5 years, 4 weeks after > 15 years, and 5 weeks after 25 years. > Length of service includes the whole span of > continuous service with the present contractor or successor, wherever > employed, and with the predecessor contractors in the performance of similar > work at the same Federal facility. (Reg. 29 CFR 4.173) > > HOLIDAYS: A minimum of ten paid holidays per year, New > Year's Day, Martin Luther King Jr's Birthday, Washington's Birthday, Memorial > Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving > Day, and Christmas Day. (A contractor may substitute for any of the named > holidays another day off with pay in accordance with a plan communicated to > the employees involved.) (See 29 CFR 4174) > Education/Experience: > * AA degree in IT, or related field, or a combination > of education and work experience equivalency. > * Must have excellent interpersonal skills including > tact and diplomacy. > * Must have excellent verbal and written > communications skills. > > Other: > * Must have or be able to obtain Secret security > clearance * Must have CompTIA Security + certification * BMC Certified > Administrator: BMC Remedy AR System 7.5 or higher > > > ____________________________________________________________________________ > ___ > > UNSUBSCRIBE or access ARSlist Archives at > http://www.arslist.org/ "Where the Answers Are, and have been for 20 years" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at > http://www.arslist.org/ "Where the Answers Are, and have been for 20 years" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at > http://www.arslist.org/ > > "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for > 20 years_ > _ARSlist: "Where the Answers Are" and have been for > 20 years_ > _ARSlist: "Where the Answers Are" and have been for > 20 years_ > _ARSlist: "Where the Answers Are" and have been for > 20 years_ > This email (including any attachments) may contain > information that is private or business confidential. 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