Are you trying to set field 1 or are you trying to set the Incident ID field. If it is the Incident ID field it would be possible by adding new forms and workflow.
-----Original Message----- From: Mauricio M. <[email protected]> To: arslist <[email protected]> Sent: Thu, Oct 17, 2013 6:03 pm Subject: Incident ID - Different prefix, linear sequence for each Company ** Hello friends, Is it possible to have different companies in multi-tenancy in ITSM 7.6/8.x, each one of them having a predetermined prefix for each module and their own request ID linear sequence? Company1 Comp1-Inc-0001 Comp1-Inc-0002 Comp1-Inc-0003 Comp2-Inc-0001 Comp2-Inc-0002 Comp2-Inc-0001 Comp1-Probl-001 Comp1-Probl-002 Comp2-Probl-001 Comp2-Probl-002 Thanks a lot for your help, -Mau _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
