Hide the OTB sequencing field and create your own sequencing function with a custom field. It would require a loads of customizations to support that (email notifications, consoles, etc.) but that should be the easiest way without having to meddle with the OTB ID's for each module.
Why do you want that kind of a function in the first place? Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mauricio M. Sent: Thursday, October 17, 2013 6:03 PM To: [email protected] Subject: Incident ID - Different prefix, linear sequence for each Company ** Hello friends, Is it possible to have different companies in multi-tenancy in ITSM 7.6/8.x, each one of them having a predetermined prefix for each module and their own request ID linear sequence? Company1 Comp1-Inc-0001 Comp1-Inc-0002 Comp1-Inc-0003 Comp2-Inc-0001 Comp2-Inc-0002 Comp2-Inc-0001 Comp1-Probl-001 Comp1-Probl-002 Comp2-Probl-001 Comp2-Probl-002 Thanks a lot for your help, -Mau _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
