Who needs documentation when you have wikis that can be updated behind the 
scenes by conflicting groups of BMC staff with no communications to the 
customers?

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Roger Justice
Sent: Monday, November 04, 2013 12:19 PM
To: [email protected]
Subject: Re: 8.1 upgrade

**
It requires more digging on our part unless BMC produces a new compatibility 
matrix that includes the SP that have new functionality.
-----Original Message-----
From: Rick Cook <[email protected]<mailto:[email protected]>>
To: arslist <[email protected]<mailto:[email protected]>>
Sent: Mon, Nov 4, 2013 1:15 pm
Subject: Re: 8.1 upgrade
**
We thought that when we saw that statement, too, Roger.  After digging into it, 
7.6.04 P5 contains the same upgrades in parallel with 8.1 P1.  So we can 
upgrade from 7.6.04 P5 to 8.1 P1.
Rick
On Nov 4, 2013 10:10 AM, "Roger Justice" 
<[email protected]<mailto:[email protected]>> wrote:
**
There has also been a statement concerning 7.6.04 SP5 having functionality not 
presently in 8.1 that limits the ability to go from 7.6.04 SP5 to 8.1. More 
monkey wrenches are being added to dictate what versions are upgradable and 
when.
-----Original Message-----
From: LJ LongWing <[email protected]<mailto:[email protected]>>
To: arslist <[email protected]<mailto:[email protected]>>
Sent: Mon, Nov 4, 2013 12:37 pm
Subject: Re: 8.1 upgrade
**
Saji,
'All Patches' is a REALLY vague thing at this moment...are they talking about 
all Server Patches, Application Patches....and one question that I find 
questionable about that statement....I went from 7.5 directly to 8.1...so I'm 
not entirely sure how ANY patch in the 7.6 area affects it.....

on the other hand, I'm sure that they need a 'starting point' for the 
application upgrade...so, that may be the 'need', that they utilized the latest 
service pack as the upgrade path...but then you need to ask the question, what 
was the latest at the time the 8.1 installer was released...was it SP4, or SP5?

On Mon, Nov 4, 2013 at 10:29 AM, Saji Philip 
<[email protected]<mailto:[email protected]>> wrote:
**
I was at the RUG last month and in one of the upgrade sessions I recall a 
presenter mention that all patches needed be installed before the upgrade.
We are on 7.6.04 sp2.  Is it best practice to go ahead and install the patches 
to sp5 (I believe) before the upgrade? Or just upgrade?
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