Yes, it is possible you just need to pass template's GUID on the interface form
-------- Original message -------- From: Sweety <[email protected]> Date:11/30/2013 5:41 PM (GMT-05:00) To: [email protected] Subject: Create incident using incident template and incident interface form Hi List, Is it possible to create incidents using incident template and incident interface form in remedy ? If so, please guide me. Thanks, _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

