Hi Sweety, I suggest you do some reading of the following document which answers all your questions below:
https://communities.bmc.com/docs/DOC-13283 Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Sent: 01 December 2013 17:21 To: arslist@ARSLIST.ORG Subject: Re: Create incident using incident template and incident interface form Could you be bit more explanatory ? 1) On which field in incident interface form I have to pass the GUID of template ? 2) How to find the GUID of a template ? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
