Hi Terry -
Appreciate your response. Is there a configuration that I could change to stop
SRDs automatically create a CI?
Atul
---------------------------- Original Message ----------------------------
Subject: Re: SRD creating a CI in class BMC_REQUESTABLEOFFERING
From: "Terry Bootsma" <tboot...@objectpath.com>
Date: Tue, December 3, 2013 8:47 pm
To: arslist@ARSLIST.ORG
--------------------------------------------------------------------------
> Hi Atul:
>
> This is part of modelling your Business Services . If you look at the BMC
> Atrium documentation about how to build your Service Model, you will find
> reference to "Requestable Offerings" there.
>
> If you are creating SRDs without a Service Model, well.... you're going to
> have to handle these CIs appropriately....
>
> Terry
>
>
> _____
>
>
From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra
> Sent: December-03-13 3:46 PM
> To: arslist@ARSLIST.ORG
> Subject: SRD creating a CI in class BMC_REQUESTABLEOFFERING
>
>
> **
>
> Hi
>
> In a 7.6.04 ARS system, when a SRD is created a CI (with SRD name) is
> created in Class BMC_REQUESTABLEOFFERING.
>
> Is this required by SRM? If not can it be stopped. These CIs are popping up
> when CIs are being searched from a Incident or Change.
>
>
>
> Any help would be appreciated.
>
> Thanks
>
> Atul
>
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