Atul, I don't think there is any such configuration. In fact, there is workflow that validates that the CI exists. I ran into this a few years back when we purged the BMC.Asset Dataset and were then unable to submit any requests because the CI for the service offering was wiped out. Do you have multi tenancy? What kind of search are they doing where those CI's show up? It may be a good idea to optimize those searches especially if you plan on expanding your CMDB.
Sent from my iPhone > On Dec 3, 2013, at 9:26 PM, Atul Vohra <a...@protechsoftwareinc.com> wrote: > > ** > Hi Terry - > > Appreciate your response. Is there a configuration that I could change to > stop SRDs automatically create a CI? > > > Atul > > ---------------------------- Original Message ---------------------------- > Subject: Re: SRD creating a CI in class BMC_REQUESTABLEOFFERING > From: "Terry Bootsma" <tboot...@objectpath.com> > Date: Tue, December 3, 2013 8:47 pm > To: arslist@ARSLIST.ORG > -------------------------------------------------------------------------- > > > Hi Atul: > > > > This is part of modelling your Business Services . If you look at the BMC > > Atrium documentation about how to build your Service Model, you will find > > reference to "Requestable Offerings" there. > > > > If you are creating SRDs without a Service Model, well.... you're going to > > have to handle these CIs appropriately.... > > > > Terry > > > > > > _____ > > > > > From: Action Request System discussion list(ARSList) > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra > > Sent: December-03-13 3:46 PM > > To: arslist@ARSLIST.ORG > > Subject: SRD creating a CI in class BMC_REQUESTABLEOFFERING > > > > > > ** > > > > Hi > > > > In a 7.6.04 ARS system, when a SRD is created a CI (with SRD name) is > > created in Class BMC_REQUESTABLEOFFERING. > > > > Is this required by SRM? If not can it be stopped. These CIs are popping up > > when CIs are being searched from a Incident or Change. > > > > > > > > Any help would be appreciated. > > > > Thanks > > > > Atul > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
