Atul, At this time, this is a feature of the system and is not configurable.
If you do not want them created, what you need to do is turn on workflow logging, create an SRD, see what workflow fires to create the entry in the CMDB (you will find a push field action to the CMDB table), and then create an overlay of that filter and disable the overlaid copy. This will stop the create of the entry in the CMDB. Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Tuesday, December 03, 2013 12:46 PM To: arslist@ARSLIST.ORG Subject: SRD creating a CI in class BMC_REQUESTABLEOFFERING ** Hi In a 7.6.04 ARS system, when a SRD is created a CI (with SRD name) is created in Class BMC_REQUESTABLEOFFERING. Is this required by SRM? If not can it be stopped. These CIs are popping up when CIs are being searched from a Incident or Change. Any help would be appreciated. Thanks Atul _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
