James: Most hand-helds have RDP client apps available that can be used to remote control a PC that accesses ITSM. These apps have varying degrees of "friendliness" and are generally not recommended, but you might want to check it out.
HTH, --Phil ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of Roger Justice [[email protected]] Sent: Wednesday, January 08, 2014 14:55 To: [email protected] Subject: Re: ITSM on Mobile ** MyIT can do the create, there is also a Rules Based Engine included with 8.1 to parse incoming emails to create a new Incident and add work info entries to an existinf Incident. -----Original Message----- From: James Smith <[email protected]> To: arslist <[email protected]> Sent: Wed, Jan 8, 2014 2:53 pm Subject: Re: ITSM on Mobile Yaa I know that but how about creating/updating requests ? They are on 7.6.03 and planning to upgrade to 8.1 soon. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
