Hi Claire, We just went through the process 2 weeks ago and if you have everything ready to go, the process takes about 20 minutes total. It was very painless with the exception of the down time. Good luck!
Robert Heverley On Thu, Feb 13, 2014 at 8:29 AM, Sanford, Claire < claire.sanf...@memorialhermann.org> wrote: > This goes back to the "Caught Exception Error" thread... > > One of the solutions recommended is to load a patch to Tomcat. Reading > the instructions it says I have to uninstall the midtier and then upgrade > tomcat and then reinstall the midtier. That is not a short downtime! > > Question... > > When you upgraded the tomcat, did you have to reinstall the midtier? > > If so, how long did it take? > > What else did you do to your mid-tier server while you were doing the > install (s). > > Thank you! > > > > ITSM 7.6.04 SP2 > ARS 7.6.04 SP3 > Oracle 11.2.0.3.0 - 64bit Production > Win 2008 Server > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > claire.sanf...@memorialhermann.org > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
