Thank you! I will look forward to your process doc! I think I will look into a new server as well! I was not happy with the way it was built when it was done, this will be my excuse to change that! Any issues with having the MT on a VM? We currently have it on a physical box.
Claire From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Thursday, February 13, 2014 11:45 AM To: [email protected] Subject: Re: Caught Exception Error and Tomcat ** I am a fan of stripping everything down and building with newer versions to keep things updated and clean. We have it down to about 45 minutes (if we are trying to be fast) to uninstall MT, Tomcat, Java -> resinstall Java, TC, MT, hotfix MT, configure MT/TC, customize login.jsp pages. It is for 8.1 but I'll strip out any proprietary info and post our process doc. Recently when doing this I found our web server used about 75% of 16 GB of ram without our apps installed! No wonder this sever was unhappy. We just swapped it out with a new build earlier this week and is only using 20% of 16 GB after being active for almost a week (ITSM 8.0). That other server is heading towards a rebuild... Jason On Thu, Feb 13, 2014 at 9:29 AM, Sanford, Claire <[email protected]<mailto:[email protected]>> wrote: This goes back to the "Caught Exception Error" thread... One of the solutions recommended is to load a patch to Tomcat. Reading the instructions it says I have to uninstall the midtier and then upgrade tomcat and then reinstall the midtier. That is not a short downtime! Question... When you upgraded the tomcat, did you have to reinstall the midtier? If so, how long did it take? What else did you do to your mid-tier server while you were doing the install (s). Thank you! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System [email protected]<mailto:[email protected]> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
