Hey Claire, Our MT sits on a VM and only experienced the known issues with MT.
Robert On Thu, Feb 13, 2014 at 9:06 AM, Sanford, Claire < [email protected]> wrote: > ** > > It is in the Readme doc of the Mid-Tier hotfix. It is a 7.6.04 SP4. > *MT_7604SP4_2013NOV07_CU_ALL* > > > > SW00450564 - Mid-Tier running extremely slowly with Tomcat's CPU usage > spiking to 100%...This fix also requires a Tomcat patch to resolve the > Tomcat portion of what causes the CPU spike. According to this link, > https://issues.apache.org/bugzilla/show_bug.cgi?id=52858 , about the > Tomcat defect - it's fixed in 6.0 patch 36 of Tomcat. You need to have > this hotfix bundle or newer in addition to the latest Tomcat 6.0 patch > available. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Chad Wilhelm > *Sent:* Thursday, February 13, 2014 11:57 AM > > *To:* [email protected] > *Subject:* Re: Caught Exception Error and Tomcat > > > > ** > > Hello, > > > > Where is the document located where it mentions patching TC? What > version of TC? What release of Java? We are on build Version 8.1.00 > 201401210137 Hotfix running TC 6 and we are receiving the error. > > > > Thank You, > > Chad Wilhelm > CareTech Solutions > Office: (248) 823-0177 > [image: Description: > cid:[email protected]]<http://www.caretech.com/> > Helping extraordinary people do extraordinary things > > Best in KLAS > > Partial IT Outsourcing 2012 > > Extensive IT Outsourcing > 2008, 2009, 2010 and 2011 > > Best in KLAS Awards: > Software & Services > > www.KLASresearch.com <http://www.klasresearch.com/> > > * [image: Description: Description: KLAS_2013]-----* > > > > > > > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Jason > Miller > *Sent:* Thursday, February 13, 2014 12:45 PM > *To:* [email protected] > *Subject:* Re: Caught Exception Error and Tomcat > > > > ** > > I am a fan of stripping everything down and building with newer versions > to keep things updated and clean. We have it down to about 45 minutes (if > we are trying to be fast) to uninstall MT, Tomcat, Java -> resinstall Java, > TC, MT, hotfix MT, configure MT/TC, customize login.jsp pages. It is for > 8.1 but I'll strip out any proprietary info and post our process doc. > > > > Recently when doing this I found our web server used about 75% of 16 GB of > ram *without *our apps installed! No wonder this sever was unhappy. We > just swapped it out with a new build earlier this week and is only using > 20% of 16 GB after being active for almost a week (ITSM 8.0). That other > server is heading towards a rebuild... > > > > Jason > > > > > > > > On Thu, Feb 13, 2014 at 9:29 AM, Sanford, Claire < > [email protected]> wrote: > > This goes back to the "Caught Exception Error" thread... > > One of the solutions recommended is to load a patch to Tomcat. Reading > the instructions it says I have to uninstall the midtier and then upgrade > tomcat and then reinstall the midtier. That is not a short downtime! > > Question... > > When you upgraded the tomcat, did you have to reinstall the midtier? > > If so, how long did it take? > > What else did you do to your mid-tier server while you were doing the > install (s). > > Thank you! > > > > ITSM 7.6.04 SP2 > ARS 7.6.04 SP3 > Oracle 11.2.0.3.0 - 64bit Production > Win 2008 Server > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > [email protected] > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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