Both of these are from the Distributed Server ("ARDS" in the error code) .
First thing I would check is your licensing to make sure you have the AR
Distributed Server listed.
Fred
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ochavillo, Rafael John
Sent: Monday, April 14, 2014 10:19 PM
To: [email protected]
Subject: Remedy error ARDSNOTE 3004 / ARDSNOTE 3001
**
Hi List,
Has anyone here encountered these errors in Remedy when trying to start the
application up? I'm doing a test by trying to start Remedy on a server. All the
files were copied from production box and I have configured important files
(e.g. ar.cong, armonitor.conf, arsystem.lic, etc) to point it to a test DB and
using test licenses from BMC. However, when I try to fire it up, I get below
errors.
I would highly appreciate your help on this. Thank you very much.
1. AR System Server is not currently available -- will retry connection
(ARDSNOTE 3004)
2. AR System Distributed Server terminated -- fatal error encountered
(ARDSNOTE 3001)
Regards,
Jojo Ochavillo
Texas Instruments
Remedy Support Team
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