Thought I would share this on the List.  I put my ranty pants on for this
one (no really, notice the tags):  Why do I have to log into bmc.docs.com
almost every time I open it? <https://communities.bmc.com/message/424094>

The recentish docs.bmc.com changes and need to enter credentials multiple
times a day the has probably been experinece by many of you.  Apparently
this is by design.  The response I received on a recent ticket for it:

no secured system in the work arena will allow 1 day of session validity"
and at this time no changes will be made.  (Login expiration is correctly
configured. No secured system in the work will allow 1 day of session
validity.)



"Multiple login is a known issue as we have different apps using different
SSO solution. We are already working on that. You cannot have SSO/session
active across multiple computers. This is basics of secured system..

I too am looking for an answer as to why is this documentation needs to be
so secure?  SNOW doesn't secure their doc.

Jason






On Tue, Apr 29, 2014 at 10:20 PM, Axton <[email protected]> wrote:

> **
> Just to help (maybe) solve a long standing problem, let me point this out.
>
> I ran a Google search for a quote from the excerpt you cited from the
> product documentation:
>    "The fast queue handles the operations that generally run to completion
> quickly"
>
> Guess what result did not show up on the first page of results... BMC's
> product documentation...  What logic they have to withhold their
> documentation from robots indexing it is beyond me.  If memory serves me
> correctly BMC has gone to lengths to ensure that APIs, documentation,
> javadoc, systematic workflow documentation, etc. are not available on the
> web.
>
> Maybe someone can help me understand the logic here because it eludes me...
>
>
> On Tue, Apr 29, 2014 at 7:06 PM, William Rentfrow <
> [email protected]> wrote:
>
>> **
>>
>> This is straight out of the ARS configuration guide:
>>
>>
>>
>> *Fast queue*
>>
>> The fast queue handles the operations that generally run to completion
>> quickly
>>
>> without blocking access to the database. The fast queue handles all server
>>
>> operations, except for:
>>
>> 􀂄 Administrative operations that restructure the database. These
>> operations use
>>
>> the administration queue.
>>
>> 􀂄 The ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>>
>> ARGetEntryStatistics, and other API calls (which use the list queue).
>>
>> For more information about API calls, see the *C API Reference*.
>>
>> One or more threads can serve the fast queue if a fast queue is
>> configured. To
>>
>> configure a fast queue, see “Defining queues and configuring threads” on
>>
>> page 160*.*
>>
>>
>>
>> *List queue*
>>
>> The list queue handles AR System operations that might require
>> significant time,
>>
>> block access to the database, or both. Examples of these operations
>> include
>>
>> ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>>
>> ARGetEntryStatistics.
>>
>> One or more threads can serve the list queue if a list queue is
>> configured. To
>>
>> configure a list queue, see “Defining queues and configuring threads” on
>> page 160.
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Andrew Fremont
>> *Sent:* Tuesday, April 29, 2014 1:40 PM
>> *To:* [email protected]
>> *Subject:* Fast v.s. List Threads
>>
>>
>>
>> **
>>
>> Hi,
>>
>>   What are the main differences between the two? I can't any docs about
>> these threads.
>>
>> Which one handle the requests from users via Mid-tier, or WUT clients.
>>
>> Thanks
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>  ------------------------------
>>
>> No virus found in this message.
>> Checked by AVG - www.avg.com
>> Version: 2014.0.4355 / Virus Database: 3882/7371 - Release Date: 04/20/14
>> Internal Virus Database is out of date.
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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