If that is the logic behind the policy, well, it is illogical.

Any smart competitor is going to buy the product and understand it inside
and out.  That's the nature of business today, particularly with
technology.  All it serves to do is hurt the people that use the product.
 I am sure their competition is laughing to themselves at the approach and
hopes they keep it up.


On Fri, May 2, 2014 at 1:39 PM, Jason Miller <[email protected]> wrote:

> **
> Seems silly to me to believe the competition isn't gaining access to the
> documentation.
>
>
> On Thu, May 1, 2014 at 7:50 AM, Bennett, Craig <[email protected]>wrote:
>
>> **
>>
>> Locked down – easier to deal with.
>>
>> Had one vendor who password protected the download of a password
>> protected .zip archive of the pdf documentation which was then further
>> locked down to prevent copy &  print. Now that is useless
>>
>>
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Jason Miller
>>
>> *Sent:* Wednesday, April 30, 2014 1:30 PM
>> *To:* [email protected]
>> *Subject:* Re: Fast v.s. List Threads
>>
>>
>>
>> **
>>
>> Thought I would share this on the List.  I put my ranty pants on for this
>> one (no really, notice the tags):  Why do I have to log into
>> bmc.docs.com almost every time I open 
>> it?<https://communities.bmc.com/message/424094>
>>
>>
>>
>> The recentish docs.bmc.com changes and need to enter credentials
>> multiple times a day the has probably been experinece by many of you.
>>  Apparently this is by design.  The response I received on a recent ticket
>> for it:
>>
>>
>>
>> no secured system in the work arena will allow 1 day of session validity"
>> and at this time no changes will be made.  (Login expiration is correctly
>> configured. No secured system in the work will allow 1 day of session
>> validity.)
>>
>>
>>
>> "Multiple login is a known issue as we have different apps using
>> different SSO solution. We are already working on that. You cannot have
>> SSO/session active across multiple computers. This is basics of secured
>> system..
>>
>>
>>
>> I too am looking for an answer as to why is this documentation needs to
>> be so secure?  SNOW doesn't secure their doc.
>>
>>
>>
>> Jason
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Tue, Apr 29, 2014 at 10:20 PM, Axton <[email protected]> wrote:
>>
>> **
>>
>> Just to help (maybe) solve a long standing problem, let me point this out.
>>
>>
>>
>> I ran a Google search for a quote from the excerpt you cited from the
>> product documentation:
>>
>>    "The fast queue handles the operations that generally run to
>> completion quickly"
>>
>>
>>
>> Guess what result did not show up on the first page of results... BMC's
>> product documentation...  What logic they have to withhold their
>> documentation from robots indexing it is beyond me.  If memory serves me
>> correctly BMC has gone to lengths to ensure that APIs, documentation,
>> javadoc, systematic workflow documentation, etc. are not available on the
>> web.
>>
>>
>>
>> Maybe someone can help me understand the logic here because it eludes
>> me...
>>
>>
>>
>> On Tue, Apr 29, 2014 at 7:06 PM, William Rentfrow <
>> [email protected]> wrote:
>>
>> **
>>
>> This is straight out of the ARS configuration guide:
>>
>>
>>
>> *Fast queue*
>>
>> The fast queue handles the operations that generally run to completion
>> quickly
>>
>> without blocking access to the database. The fast queue handles all server
>>
>> operations, except for:
>>
>> 􀂄 Administrative operations that restructure the database. These
>> operations use
>>
>> the administration queue.
>>
>> 􀂄 The ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>>
>> ARGetEntryStatistics, and other API calls (which use the list queue).
>>
>> For more information about API calls, see the *C API Reference*.
>>
>> One or more threads can serve the fast queue if a fast queue is
>> configured. To
>>
>> configure a fast queue, see “Defining queues and configuring threads” on
>>
>> page 160*.*
>>
>>
>>
>> *List queue*
>>
>> The list queue handles AR System operations that might require
>> significant time,
>>
>> block access to the database, or both. Examples of these operations
>> include
>>
>> ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>>
>> ARGetEntryStatistics.
>>
>> One or more threads can serve the list queue if a list queue is
>> configured. To
>>
>> configure a list queue, see “Defining queues and configuring threads” on
>> page 160.
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Andrew Fremont
>> *Sent:* Tuesday, April 29, 2014 1:40 PM
>> *To:* [email protected]
>> *Subject:* Fast v.s. List Threads
>>
>>
>>
>> **
>>
>> Hi,
>>
>> What are the main differences between the two? I can't any docs about
>> these threads.
>>
>> Which one handle the requests from users via Mid-tier, or WUT clients.
>>
>> Thanks
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>   ------------------------------
>>
>> No virus found in this message.
>> Checked by AVG - www.avg.com
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>> Internal Virus Database is out of date.
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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