Thanks for the information.

Andrew.


On Wed, Apr 30, 2014 at 7:33 AM, Campbell, Paul (Paul) <[email protected]> wrote:

> **
>
> Here is a link to a BMC Communities article that is the best I’ve ever
> seen about fast and list threads, good work from David Still
>
>
>
>
> https://communities.bmc.com/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system/blog/2013/09/13/the-pulse-addressing-server-side-performance-problems--queues-threads
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Axton
> *Sent:* Wednesday, April 30, 2014 1:20 AM
> *To:* [email protected]
> *Subject:* Re: Fast v.s. List Threads
>
>
>
> **
>
> Just to help (maybe) solve a long standing problem, let me point this out.
>
>
>
> I ran a Google search for a quote from the excerpt you cited from the
> product documentation:
>
>    "The fast queue handles the operations that generally run to completion
> quickly"
>
>
>
> Guess what result did not show up on the first page of results... BMC's
> product documentation...  What logic they have to withhold their
> documentation from robots indexing it is beyond me.  If memory serves me
> correctly BMC has gone to lengths to ensure that APIs, documentation,
> javadoc, systematic workflow documentation, etc. are not available on the
> web.
>
>
>
> Maybe someone can help me understand the logic here because it eludes me...
>
>
>
> On Tue, Apr 29, 2014 at 7:06 PM, William Rentfrow <
> [email protected]> wrote:
>
> **
>
> This is straight out of the ARS configuration guide:
>
>
>
> *Fast queue*
>
> The fast queue handles the operations that generally run to completion
> quickly
>
> without blocking access to the database. The fast queue handles all server
>
> operations, except for:
>
> 􀂄 Administrative operations that restructure the database. These
> operations use
>
> the administration queue.
>
> 􀂄 The ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>
> ARGetEntryStatistics, and other API calls (which use the list queue).
>
> For more information about API calls, see the *C API Reference*.
>
> One or more threads can serve the fast queue if a fast queue is
> configured. To
>
> configure a fast queue, see “Defining queues and configuring threads” on
>
> page 160*.*
>
>
>
> *List queue*
>
> The list queue handles AR System operations that might require significant
> time,
>
> block access to the database, or both. Examples of these operations include
>
> ARExport, ARGetListEntry, ARGetListEntryWithFields, and
>
> ARGetEntryStatistics.
>
> One or more threads can serve the list queue if a list queue is
> configured. To
>
> configure a list queue, see “Defining queues and configuring threads” on
> page 160.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Andrew Fremont
> *Sent:* Tuesday, April 29, 2014 1:40 PM
> *To:* [email protected]
> *Subject:* Fast v.s. List Threads
>
>
>
> **
>
> Hi,
>
> What are the main differences between the two? I can't any docs about
> these threads.
>
> Which one handle the requests from users via Mid-tier, or WUT clients.
>
> Thanks
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
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> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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