Hi All, We are creating one No Impact change request and assigning to different team(Not yours), if we click the Next stage button without saving the change the change request is moving to the next stage(scheduled) but if we save the change request and try to move the change request to next stage we are getting "You do not have access to modify this request. (ARERR 48731)" error and CR remains in Draft status . We have not configured any approval process for No Impact change. Status Transition: Draft > Scheduled > Implementation In Progress > Completed > Closed .
I'm not facing any issues in Normal Change request. Is that the correct behavior ? or something missing ? ITSM 8.1 Thanks, Dinesh kumar. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
