Yes, we are also on 8.1 and that defect is associated with out Support Issue. Maybe it applies to both 8.0 and 8.1?
Jason On Wed, May 28, 2014 at 11:25 AM, Dinesh Kumar <[email protected]> wrote: > ** > Hi Jason, > > I hope that issue is for 8.0 ITSM but ours is 8.1, Will it be same issue > in 8.1 also ? > > Hi Candace, > > If that's the case the same scenario should not work on Normal changes > also right, But in normal changes request i'm able to save it and move to > next stage. As far as i know till the change is in Draft status we can > modify any thing regardless of the assigne. > Correct me if i'm wrong. > > Thanks, > Dinesh kumar. > > > > > > On Wed, May 28, 2014 at 11:15 PM, Jason Miller <[email protected]> > wrote: > >> ** >> One of our Support issues was assigned defect SW00439527. The defect >> sounds similar to yours where users receive this error when trying to >> assign a CRQ to a different group. >> >> Jason >> >> >> On Wed, May 28, 2014 at 8:13 AM, Dinesh Kumar <[email protected]> wrote: >> >>> Hi All, >>> >>> We are creating one No Impact change request and assigning to different >>> team(Not yours), if we click the Next stage button without saving the >>> change the change request is moving to the next stage(scheduled) but if we >>> save the change request and try to move the change request to next stage we >>> are getting "You do not have access to modify this request. (ARERR 48731)" >>> error and CR remains in Draft status . We have not configured any approval >>> process for No Impact change. >>> Status Transition: Draft > Scheduled > Implementation In Progress > >>> Completed > Closed . >>> >>> I'm not facing any issues in Normal Change request. >>> >>> Is that the correct behavior ? or something missing ? >>> >>> >>> ITSM 8.1 >>> >>> Thanks, >>> Dinesh kumar. >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> "Where the Answers Are, and have been for 20 years" >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
