Michael, Unfortunately, unless you have auditing of some form turned on....the information you are looking for doesn't exist.
On Wed, Jun 25, 2014 at 7:43 AM, Nau, Michael <[email protected]> wrote: > ** > > Hi List, > > > > one of our users has received an assignment notification via the Alerter > (yes, there are still some people using it). The incident ID in the > notification does not exist, I’ve checked in Remedy and queried the > database. I also checked whether there has been some mixup between entry_id > and incident_number. So all I have is a notification on NTE:Notifier, which > leads me to think that the incident was deleted. I’ve talked to everyone > with the admin role, but no one has deleted any records lately. So, what > else can I do to solve this? Which form, if any, holds information about > record deletion? > > > > Regards, > > Michael > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ** > > ING-DiBa AG, Frankfurt am Main. Registernummer HRB 7727, Handelsregister > Amtsgericht Frankfurt am Main. Vorstand: Roland Boekhout (Vorsitzender), > Herbert Willius (stellv. Vorsitzender), Bernd Geilen, Katharina Herrmann, > Martin Krebs, Remco Nieland. > Aufsichtsrat: Ben Tellings (Vorsitzender) > > Diese E-Mail enthält vertrauliche und/oder rechtlich geschützte > Informationen. Wenn Sie nicht der richtige Adressat sind oder diese > E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den > Absender und vernichten Sie diese Mail. > Das unerlaubte Kopieren sowie die unbefugte Weitergabe dieser Mail ist > nicht gestattet. > > This e-mail may contain confidential and/or privileged information. If > you are not the intended recipient (or have received this e-mail in > error) please notify the sender immediately and destroy this e-mail. Any > unauthorized copying, disclosure or distribution of the material in this > e-mail is strictly forbidden. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
