They seem to have a small but recognizable list of customers. Must be
something to it.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Tauf Chowdhury
Sent: Thursday, July 31, 2014 12:49 PM
To: [email protected]
Subject: Re: Cherwell

 

Jason,

I'm curious about this as well. I have a contact there and hopefully will be
able to get more info and references. 

Sent from my iPhone


On Jul 31, 2014, at 12:44 PM, Jason Miller <[email protected]> wrote:

** 

While the discussion of BMC ITSM replacements is fresh has anybody used or
know much about Cherwell?

 

http://www.cherwell.com

 

I had a demo a while back and it seemed there is a lot to like about it.
Fortunately he was a technical guy so I was able to dig in and get some
under-the-hood answers.  Many things almost seemed too good to be true.
That is why I want to ask if anybody has actually seen how well it is
working in a real customer environment?

 

Maybe they have been able to learn from the legacy vendor's mistakes and
really have built the next generation of ITSM?

 

Jason

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_

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