I believe it is telling you it wants just the server name    NAME-w12-sql-1   
as a slash is not valid in the name of a machine
·         The installer is unable to resolve NAME-w12-sql-1\​REMEDY into an IP 
address. .Clients cannot communicate to the Server unless they can resolve into 
an IP address


Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Murnane, Phil
Sent: Tuesday, August 05, 2014 8:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: MSSQL server name / Instance name issue

**
Patrick:

Years ago (maybe ARS 4.x?) I encountered a problem where the application server 
wouldn't connect to a database instance if the name was longer than 12 
characters.  Maybe try creating an alias in the LMHOSTS file?

FWIW,
--Phil

________________________________
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On 
Behalf Of patrick zandi [remedy...@gmail.com]
Sent: Tuesday, August 05, 2014 08:38
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: QQ: MSSQL server name / Instance name issue
**
I am sure I am just missing the obvious today..
Win: 2012 - connecting to an instance of the 2012 sql server
Servername ::  NAME-W12-SQL-1\REMEDY,1435    (mssql connection settings)
Instance name :: remedy
SA password it says::
·         The instance name REMEDY is not valid for the host NAME-w12-sql-1 /​ 
port 1435
·           Detected the SQLServer instance NAME-W12-SQL-1\​ REMEDY for the 
host dtg-w12-sql-1 /​ port 1435

So I put in the following::

hostname NAME-W12-SQL-1\REMEDY
Instance name : remedy
System installer says:
·         The installer is unable to resolve NAME-w12-sql-1\​REMEDY into an IP 
address.Clients cannot communicate to the Server unless they can resolve into 
an IP address

If I put in the IP address \ REMEDY is says same thing.



I know it is something silly, it must be the fly on my nose (too close).

if I put in NAME-W12-SQL-1  (it says it should be the above)
do I need to create some sort of Alias? like in the /etc/hosts?
or registry? for it to get accepted.

--
Patrick Zandi



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