I am wondering if the user of special characters – in the server name is 
driving the MS SQL client mad.

 

Just for fun, install MS-SQL server on the same network, on a server that has 
no special characters (and as per someone else’s suggestion on a server that 
has less than 12 characters in its server name) and see if you have better 
luck. If so, you could alias the server in the hosts file to REMEDYSQL or some 
other friendly name like that and give it a try.

 

I had an issue recently with Oracle where the use of @ in a password drove the 
Oracle client mad if the password was not enclosed within “” in the auth 
string. And there was a good reason why that happened.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of patrick zandi
Sent: Tuesday, August 05, 2014 3:00 PM
To: [email protected]
Subject: Re: MSSQL server name / Instance name issue

 

** 

I have tried   host,   host\named instance    host\named instance:0,port        
host\named instance,port

host

then instance name

 

going insane.. 

I can login with ssms, and I can query db no problem

but the login is as   hostname(or IP)\named instance,port

name-W12-SQL-1\REMEDY,1435

8.1.01  does not like it with or without port (cause port is in the line 
below)...

I actually built a server (8 of them) and after installation we had to change 
the ar.conf to     hostname,port

or they would not run.. I think someone at the Engineering area missed a 
step... but this was for a SQL Cluster.. 

it would let you install, but not bounce..    now this one will not let me 
install.. 

 

 

On Tue, Aug 5, 2014 at 2:24 PM, Joe D'Souza <[email protected]> wrote:

** 

Just to humor the installation script, have you tried putting the IP Address 
and server name entry into the hosts file on the AR System server where the 
MS-SQL client is installed?

 

Also try installing the full client (client tools) and see if you can connect 
the SQL server manager and open a Query Analyzer session.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of patrick zandi
Sent: Tuesday, August 05, 2014 12:42 PM


To: [email protected]
Subject: Re: MSSQL server name / Instance name issue

 

** 

2012 os, 2012 sql server  (multiple instances) I am using a name instance 
called remedy.

Checking... ssms connects fine with the  ip\remedy  in the hostname  or  
hostname\remedy which is the named instance name no problem.

logged on to the sql server I see the port 1435 coming in from the ip of the 
remedy server (SSMS) not because of remedy install.

 

On Tue, Aug 5, 2014 at 12:28 PM, Pierson, Shawn 
<[email protected]> wrote:

** 

What version are you running into this on?  I want to say I had that problem 
with either 7.5 or maybe 7.6.4 but 8.1 doesn’t have that problem in my 
environment.  I wish I could remember how I got around it.  This may be my 
imagination, but there could be something akin to a portmapper on the SQL 
Server where you aren’t really using 1435.  Can you connect with SSMS and then 
open up a command prompt and type netstat and hit enter and look for that SQL 
Server and see what port you are actually connecting to?  That may be one thing 
to investigate.

 

Thanks,

 

Shawn Pierson 

Remedy Developer | Energy Transfer

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of patrick zandi
Sent: Tuesday, August 05, 2014 11:16 AM


To: [email protected]
Subject: Re: MSSQL server name / Instance name issue

 

** 

http://technet.microsoft.com/en-us/library/ms191229%28v=sql.105%29.aspx

shows the format:  but it appears remedy does not follow it?   also the drop 
down never works, but I guessed that was another bug.

 

On Tue, Aug 5, 2014 at 12:01 PM, patrick zandi <[email protected]> wrote:

it is a NAMED INSTANCE on the SQL Server... 

that is why the ip/named instance    then the instance name (which is 
different).

 

On Tue, Aug 5, 2014 at 11:39 AM, patrick zandi <[email protected]> wrote:

Lets start with the environment: 

When logging into MSSQL server management studio I use the following settings.

Servername : name-w12-sql-1\remedy

instance name : remedy

with sa password and Voila.. no problems.

if I view connection properties it says:

Server name:: name-w12-sql-1/remedy,1435

instance name:: remedy

With 2012 sql server you can create seperate instances within itself.  hope 
that makes sense.

 

On Tue, Aug 5, 2014 at 11:11 AM, patrick zandi <[email protected]> wrote:

but if I take the slash out and put it into the instance name it fails as well. 

DB Information:
Hostname or IP :: Hostname IP

instance name : blank --- invalid instance

if 
Hostname or IP :: Hostname IP
instance name : remedy 

is says "Instance name remedy is not validfor host ip/port "

"Detected the sql server instance name-w12-sql-1\remedy for the host ip /port 
1435 "

It tells you what it should be but cannot accept it.. 

 

 

On Tue, Aug 5, 2014 at 10:27 AM, Grooms, Frederick W 
<[email protected]> wrote:

** 

I believe it is telling you it wants just the server name    NAME-w12-sql-1   
as a slash is not valid in the name of a machine

*         The installer is unable to resolve NAME-w12-sql-1\​REMEDY into an IP 
address. .Clients cannot communicate to the Server unless they can resolve into 
an IP address 

 

 

Fred

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Murnane, Phil
Sent: Tuesday, August 05, 2014 8:23 AM
To: [email protected]
Subject: Re: MSSQL server name / Instance name issue

 

** 

Patrick:

 

Years ago (maybe ARS 4.x?) I encountered a problem where the application server 
wouldn't connect to a database instance if the name was longer than 12 
characters.  Maybe try creating an alias in the LMHOSTS file?

 

FWIW,

--Phil

 

  _____  

From: Action Request System discussion list(ARSList) [[email protected]] On 
Behalf Of patrick zandi [[email protected]]
Sent: Tuesday, August 05, 2014 08:38
To: [email protected]
Subject: QQ: MSSQL server name / Instance name issue

** 

I am sure I am just missing the obvious today.. 

Win: 2012 - connecting to an instance of the 2012 sql server
Servername ::  NAME-W12-SQL-1\REMEDY,1435    (mssql connection settings)

Instance name :: remedy      

SA password it says:: 


*         The instance name REMEDY is not valid for the host NAME-w12-sql-1 /​ 
port 1435 

*           Detected the SQLServer instance NAME-W12-SQL-1\​ REMEDY for the 
host dtg-w12-sql-1 /​ port 1435

So I put in the following::

hostname NAME-W12-SQL-1\REMEDY  

Instance name : remedy

System installer says:


*         The installer is unable to resolve NAME-w12-sql-1\​REMEDY into an IP 
address.Clients cannot communicate to the Server unless they can resolve into 
an IP address 

If I put in the IP address \ REMEDY is says same thing.

 

I know it is something silly, it must be the fly on my nose (too close).

if I put in NAME-W12-SQL-1  (it says it should be the above)

do I need to create some sort of Alias? like in the /etc/hosts?

or registry? for it to get accepted.

-- 
Patrick Zandi 

 

 

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