Hello all!
Got a bit of a problem and I'm really floundering....
I've got an old ARS 6.3 installation that I have to fail over to my DR
server. We've never had the email piece working on the DR side, but I need
to get it going now.
It's AREmail 6.3 running on a Solaris box.
I'm trying to set up an imap outgoing server. I can get the email engine
started, but fromt here it is all down hill.
Lots of Java issues (jdk1.4.2_34). I keep seing the following rotate
through the error logs:
Connection reset;
nested exception is:
java.net.SocketException: Connection reset
javax.mail.MessagingException: Connection reset;
nested exception is:
java.net.SocketException: Connection reset
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
at
com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:579)
Additionally, when I look at the emaild.sh_log file, I see the following:
Application has started Version: 06.03.00 patch 022 200706151326
Checking connection to server: ntcprdrem247 ...
Using JRE: 1.4.2_34
loaded library
Successfully connected.
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name:
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
Microsystems, Inc],
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: Providers Listed By Protocol:
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
stems, Inc],
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
DEBUG: java.io.FileNotFoundException:
/usr/j2se/jre/lib/javamail.address.map (No such file or directory)
DEBUG: getProvider() returning
javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc]
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name:
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
Microsystems, Inc],
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: Providers Listed By Protocol:
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
stems, Inc],
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
DEBUG: java.io.FileNotFoundException:
/usr/j2se/jre/lib/javamail.address.map (No such file or directory)
DEBUG: JavaMail version 1.3
DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name:
{com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
Microsystems, Inc],
gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: Providers Listed By Protocol:
{imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
Microsystems, Inc],
mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
m...@remedy.com],
mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
m...@remedy.com],
pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
stems, Inc],
smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
Microsystems, Inc],
mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
d...@gnu.org]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
DEBUG: successfully loaded resource:
jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
DEBUG: java.io.FileNotFoundException:
/usr/j2se/jre/lib/javamail.address.map (No such file or directory)
Aug 6, 2014 4:34:18 PM com.sun.mail.imap.IMAPStore protocolConnect
I've gone through and made sure that javamail.providers, emaild.sh,
emaildaemon.properties all have the appropriate server name. I'm kind of
shaky when I start getting into the java installation. I'm not fully sure
where to look. The following line keeps jumping out at me, but I'm not
sure how to rectify the problem (if it is a problem):
DEBUG: URL
jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
DEBUG: Bad provider entry:
Any ideas would be most appreciated!
Thanks in advance!
--
Warren R. Baltimore II
Remedy Developer
410-533-5367
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