Yep, they are actually copied from the production server....which got me
thinking this morning, so I tried using an IMAP4 email box on my current
production box, and sure enough, it failed the same way. I suspect I need
to update the javamail.providers file with an entry for imap4.... Just not
sure what that would be yet!
Thanks for the idea Joe!
On Wed, Aug 6, 2014 at 5:25 PM, Joe D'Souza <jdso...@shyle.net> wrote:
> **
>
> Did you run a comparison on the file system? This looks like a missing jar
> file somewhere if all other factors (versions of AR Server, JRE/JDK etc.)
> are the same as the working server.
>
>
>
> Joe
>
>
> ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II
> *Sent:* Wednesday, August 06, 2014 5:12 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* AREmail problems - ARS 6.3
>
>
>
> **
>
> Hello all!
>
>
>
> Got a bit of a problem and I'm really floundering....
>
>
>
> I've got an old ARS 6.3 installation that I have to fail over to my DR
> server. We've never had the email piece working on the DR side, but I need
> to get it going now.
>
>
>
> It's AREmail 6.3 running on a Solaris box.
>
>
>
> I'm trying to set up an imap outgoing server. I can get the email engine
> started, but fromt here it is all down hill.
>
>
>
> Lots of Java issues (jdk1.4.2_34). I keep seing the following rotate
> through the error logs:
>
>
>
> Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> javax.mail.MessagingException: Connection reset;
>
> nested exception is:
>
> java.net.SocketException: Connection reset
>
> at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
>
> at javax.mail.Service.connect(Service.java:233)
>
> at javax.mail.Service.connect(Service.java:134)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
>
> at
> com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:205)
>
> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>
> at java.lang.Thread.run(Thread.java:579)
>
>
>
> Additionally, when I look at the emaild.sh_log file, I see the following:
>
>
>
> Application has started Version: 06.03.00 patch 022 200706151326
>
> Checking connection to server: ntcprdrem247 ...
>
> Using JRE: 1.4.2_34
>
> loaded library
>
> Successfully connected.
>
> DEBUG: JavaMail version 1.3
>
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
>
> DEBUG: Tables of loaded providers
>
> DEBUG: Providers Listed By Class Name:
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
> Microsystems, Inc],
> gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: Providers Listed By Protocol:
> {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
> stems, Inc],
> smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
>
> DEBUG: java.io.FileNotFoundException:
> /usr/j2se/jre/lib/javamail.address.map (No such file or directory)
>
> DEBUG: getProvider() returning
> javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc]
>
> DEBUG: JavaMail version 1.3
>
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
>
> DEBUG: Tables of loaded providers
>
> DEBUG: Providers Listed By Class Name:
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
> Microsystems, Inc],
> gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: Providers Listed By Protocol:
> {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
> stems, Inc],
> smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
>
> DEBUG: java.io.FileNotFoundException:
> /usr/j2se/jre/lib/javamail.address.map (No such file or directory)
>
> DEBUG: JavaMail version 1.3
>
> DEBUG: successfully loaded file: /usr/j2se/jre/lib/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/pop3.jar!/META-INF/javamail.providers
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/imap.jar!/META-INF/javamail.providers
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
>
> DEBUG: Tables of loaded providers
>
> DEBUG: Providers Listed By Class Name:
> {com.remedy.mail.mapi.MAPIStore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> com.remedy.mail.mapi.MAPITransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun
> Microsystems, Inc],
> gnu.mail.providers.mbox.MboxStore=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: Providers Listed By Protocol:
> {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun
> Microsystems, Inc],
> mapistore=javax.mail.Provider[STORE,mapistore,com.remedy.mail.mapi.MAPIStore,
> m...@remedy.com],
> mapitransport=javax.mail.Provider[TRANSPORT,mapitransport,com.remedy.mail.mapi.MAPITransport,
> m...@remedy.com],
> pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy
> stems, Inc],
> smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> Microsystems, Inc],
> mbox=javax.mail.Provider[STORE,mbox,gnu.mail.providers.mbox.MboxStore,
> d...@gnu.org]}
>
> DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
>
> DEBUG: successfully loaded resource:
> jar:file:/opt/ar/AREmail/<myservername>/smtp.jar!/META-INF/javamail.address.map
>
> DEBUG: java.io.FileNotFoundException:
> /usr/j2se/jre/lib/javamail.address.map (No such file or directory)
>
> Aug 6, 2014 4:34:18 PM com.sun.mail.imap.IMAPStore protocolConnect
>
>
>
> I've gone through and made sure that javamail.providers, emaild.sh,
> emaildaemon.properties all have the appropriate server name. I'm kind of
> shaky when I start getting into the java installation. I'm not fully sure
> where to look. The following line keeps jumping out at me, but I'm not
> sure how to rectify the problem (if it is a problem):
>
>
>
> DEBUG: URL
> jar:file:/opt/ar/AREmail/<myservername>/emaildaemon.jar!/META-INF/javamail.providers
>
> DEBUG: Bad provider entry:
>
> Any ideas would be most appreciated!
>
>
>
> Thanks in advance!
>
> --
>
> Warren R. Baltimore II
>
> Remedy Developer
>
> 410-533-5367
> _ARSlist: "Where the Answers Are" and have been for 20 years_
--
Warren R. Baltimore II
Remedy Developer
410-533-5367
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