Here are some of the other key points you may want to consider in such type of issues.
1. Is this server group configuration? 2. What is the size of the collection directory? 3. How many records do we have in ft_pending form in the DB? There is no corresponding form in AR for this one. You will have to check it directly in the database. 4. It would be interesting to find out if FTS Plugin is running? If it is, is it actually processing any data? 5. Check the arftsplugin.log & fts.log files for more info. 6. Try netstat -aon| findstr 9998 (search for this port in your ar.cfg file- ARSYS.ARF.FTS alias entry) HTH, Mayuresh On Sun, Aug 10, 2014 at 4:41 PM, Mayuresh Wagh <[email protected]> wrote: > You will need find out weather FTS plugin is running or not. How much data > do we see in FTS pending form in the database? Having huge number of > records can cause plugin performance issues. > > sent using Galaxy Nexus > On Aug 8, 2014 4:12 PM, "Jennifer Varkey" <[email protected]> wrote: > >> ** >> Hello All, >> >> We are on ARS 7.6.04 SP2 / ITSM 7.6.04 SP2. >> >> Windows /SQL Server >> >> When performing a search on the Global Search field, we always get the >> ARERR 94 message. >> >> Timeout during database query - ONC/RPC call time out (ARERR 94). >> >> Please let me know the areas to look for. I have tried looking at the >> FTS, ARERR logs, nothing that can give me any clues!! >> >> Any queue parameter needs to be changed? >> >> Please let us know. >> >> Regards, >> Sonia >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
