Deleting and recreating their user record works?

- Karthik

On 12 February 2015 at 18:29, Warren R. Baltimore II <
[email protected]> wrote:

> **
> ARS 6.3
> Oracle 10x
> Sun OS 5.1
>
> A little help please!
>
> My legacy server is showing an issue that I have not dealt with before.
>
> A couple of days, my database started showing some problems related to
> tablespace.  This caused a bunch of weird issues.  The tablespace issue has
> been resolved.  A couple of my users had closed their clients during that
> time and when they came back received the error message that they were
> still logged on and would they like the other session closed.  They would
> answer in the affirmative, but when they would then log back on, they would
> get the same message.  I then tried to kick them off from the admin tool,
> but they would still get the message.
>
> I then triggered (I think) a re-cache by adding a display only checkbox
> and then doing a modify all against all users with that checkbox checked.
> I did this based on kbase articles that talked about this type of issue.
> However I still have a couple of users who are getting this message.
>
> User logs don't show a need for them to be released, in fact they just
> show them logging in as normal.
>
> They are able to work by just closing (using the x to close the window).
> None the less, it is very annoying!
>
> Any ideas?
>
> Thanks!
>
> --
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
>  _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 
- Karthik

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