I'll give it a shot.... It's been awhile since I've tried one of these triggers....
On Thu, Feb 12, 2015 at 8:58 AM, Misi Mladoniczky <m...@rrr.se> wrote: > Hi, > > Have you tried the arreload-program? > arreload -u User -f -a adminuser -p adminpassword > > The -f is supposed to flush the cache before reloading it. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Deleting and recreating their user record works? > > > > - Karthik > > > > On 12 February 2015 at 18:29, Warren R. Baltimore II < > > warrenbaltim...@gmail.com> wrote: > > > >> ** > >> ARS 6.3 > >> Oracle 10x > >> Sun OS 5.1 > >> > >> A little help please! > >> > >> My legacy server is showing an issue that I have not dealt with before. > >> > >> A couple of days, my database started showing some problems related to > >> tablespace. This caused a bunch of weird issues. The tablespace issue > has > >> been resolved. A couple of my users had closed their clients during > that > >> time and when they came back received the error message that they were > >> still logged on and would they like the other session closed. They > would > >> answer in the affirmative, but when they would then log back on, they > would > >> get the same message. I then tried to kick them off from the admin > tool, > >> but they would still get the message. > >> > >> I then triggered (I think) a re-cache by adding a display only checkbox > >> and then doing a modify all against all users with that checkbox > checked. > >> I did this based on kbase articles that talked about this type of issue. > >> However I still have a couple of users who are getting this message. > >> > >> User logs don't show a need for them to be released, in fact they just > >> show them logging in as normal. > >> > >> They are able to work by just closing (using the x to close the window). > >> None the less, it is very annoying! > >> > >> Any ideas? > >> > >> Thanks! > >> > >> -- > >> Warren R. Baltimore II > >> Remedy Developer > >> 410-533-5367 > >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > > > > > > -- > > - Karthik > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"