So your saying the whole company "1000+ users"can use MyIT without having a
fixed or floating license applied. They will be approaching from a self service
perspective Submit & query. Thus I can reserve my actual licenses for my IT
staff, Help Desk personnel ect?
On Monday, February 16, 2015 4:41 PM, "Pierson, Shawn"
<[email protected]> wrote:
**#yiv4112059441 #yiv4112059441 -- _filtered #yiv4112059441
{font-family:Helvetica;panose-1:2 11 5 4 2 2 2 2 2 4;} _filtered #yiv4112059441
{font-family:Helvetica;panose-1:2 11 5 4 2 2 2 2 2 4;} _filtered #yiv4112059441
{font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;} _filtered #yiv4112059441
{font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;}#yiv4112059441
#yiv4112059441 p.yiv4112059441MsoNormal, #yiv4112059441
li.yiv4112059441MsoNormal, #yiv4112059441 div.yiv4112059441MsoNormal
{margin:0in;margin-bottom:.0001pt;font-size:12.0pt;}#yiv4112059441 a:link,
#yiv4112059441 span.yiv4112059441MsoHyperlink
{color:blue;text-decoration:underline;}#yiv4112059441 a:visited, #yiv4112059441
span.yiv4112059441MsoHyperlinkFollowed
{color:purple;text-decoration:underline;}#yiv4112059441
span.yiv4112059441EmailStyle17 {color:#1F497D;}#yiv4112059441
.yiv4112059441MsoChpDefault {font-size:10.0pt;} _filtered #yiv4112059441
{margin:1.0in 1.0in 1.0in 1.0in;}#yiv4112059441 div.yiv4112059441WordSection1
{}#yiv4112059441 They do not need an AR System license, basically they use a
Read license from that perspective. However, you have to police who uses My IT
similarly to how SRM is licensed. I believe it’s generally based on how many
people are working in your organization. However, be aware that this is
something you’ll want to discuss with your BMC sales rep because there’s no
rule that it has to be a license for each worker. In the case of my
organization, we create People records for folks that will never use anything
from I.T. but they are recorded in HR so my integration picks them up.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action
Request System discussion list(ARSList) [mailto:[email protected]]On Behalf
Of Scott Hallenger
Sent: Monday, February 16, 2015 3:31 PM
To: [email protected]
Subject: Remedy My IT Question. ** Can anyone explain how licensing is
handled in Remedy My IT. Specifically does every uses of MY IT have to have a
fixed or floating license? Is there a way that uses can login as guest so that
they can just submit. _ARSlist: "Where the Answers Are" and have been for 20
years_ Private and confidential as detailed here. If you cannot access
hyperlink, please e-mail sender._ARSlist: "Where the Answers Are" and have been
for 20 years_
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
