I find it funny that together they are called S&M.
-John On Wed, Feb 18, 2015 at 8:53 AM, Timothy Powell < [email protected]> wrote: > ** > > I just asked my Account Rep. I got this reply: > > *SmartIT = Service Provider (Service Desk Agent) = No License Cost* > > *MyIT = Service Consumer (End User) = License Cost* > > > > So just for the app itself, SmartIT is no separate license and MyIT is a > separate license. > > > > HTH, > > Tim > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Scott Hallenger > *Sent:* Monday, February 16, 2015 4:31 PM > *To:* [email protected] > *Subject:* Remedy My IT Question. > > > > ** > > Can anyone explain how licensing is handled in Remedy My IT. Specifically > does every uses of MY IT have to have a fixed or floating license? Is there > a way that uses can login as guest so that they can just submit. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- *John Sundberg* Kinetic Data, Inc. "Your business. Your process." 651-556-0930 I [email protected] www.kineticdata.com I community.kineticdata.com -- <http://keg.kineticdata.com> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

