I find it funny that together they are called S&M.


-John

On Wed, Feb 18, 2015 at 8:53 AM, Timothy Powell <
[email protected]> wrote:

> **
>
> I just asked my Account Rep. I got this reply:
>
> *SmartIT = Service Provider (Service Desk Agent) = No License Cost*
>
> *MyIT = Service Consumer (End User) = License Cost*
>
>
>
> So just for the app itself, SmartIT is no separate license and MyIT is a
> separate license.
>
>
>
> HTH,
>
> Tim
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Scott Hallenger
> *Sent:* Monday, February 16, 2015 4:31 PM
> *To:* [email protected]
> *Subject:* Remedy My IT Question.
>
>
>
> **
>
> Can anyone explain how licensing is handled in Remedy My IT. Specifically
> does every uses of MY IT have to have a fixed or floating license? Is there
> a way that uses can login as guest so that they can just submit.
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 

*John Sundberg*
Kinetic Data, Inc.
"Your business. Your process."

651-556-0930 I [email protected]
www.kineticdata.com I community.kineticdata.com

-- 
 <http://keg.kineticdata.com>

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