Queue the 50 Shades jokes in 3..2… From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Sundberg Sent: Wednesday, February 18, 2015 10:02 AM To: [email protected] Subject: Re: Remedy My IT Question.
** I find it funny that together they are called S&M. -John On Wed, Feb 18, 2015 at 8:53 AM, Timothy Powell <[email protected]<mailto:[email protected]>> wrote: ** I just asked my Account Rep. I got this reply: SmartIT = Service Provider (Service Desk Agent) = No License Cost MyIT = Service Consumer (End User) = License Cost So just for the app itself, SmartIT is no separate license and MyIT is a separate license. HTH, Tim From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Scott Hallenger Sent: Monday, February 16, 2015 4:31 PM To: [email protected]<mailto:[email protected]> Subject: Remedy My IT Question. ** Can anyone explain how licensing is handled in Remedy My IT. Specifically does every uses of MY IT have to have a fixed or floating license? Is there a way that uses can login as guest so that they can just submit. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- John Sundberg Kinetic Data, Inc. "Your business. Your process." 651-556-0930 I [email protected]<mailto:[email protected]> www.kineticdata.com<http://www.kineticdata.com/> I community.kineticdata.com<http://community.kineticdata.com/> [http://keg.kineticdata.com/images/KEG15_EmailFooter.png]<http://keg.kineticdata.com>_ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
