We have successfully helped may large and medium size companies tackle upgrades and migrations through the years. It is important to understand this question is more complex than the actual implementation.
We have a article on ITSM Migration methodology on our site. >> http://www.effect-tech.com/migration_onboarding-_upgrade/ Our methodologies and Transport tool has won the RUG Product of the year twice for 2012 and 2013. Hope this finds you well, Effective Technologies | www.effect-tech.com 408-834-7554 On 4/9/2015 11:57:31 AM, Jason Miller <[email protected]> wrote: ** Personally I am a fan of new builds and migrating data when it comes to ITSM. So much changes (and breaks) over the years and it is a great time to evaluate customizations and if they are still needed. Have you looked into the AMIGO Program for ITSM Applications Suite [https://communities.bmc.com/docs/DOC-28417]? Also see: https://communities.bmc.com/groups/customer-support-community/blog/2014/09/19/amigo-program [https://communities.bmc.com/groups/customer-support-community/blog/2014/09/19/amigo-program] for more info. Jason On Wed, Apr 8, 2015 at 8:17 AM, Koyb P. Liabt <[email protected] [mailto:[email protected]]> wrote: ** Hi, Our company is upgrading from 7.0.3 ITSM/AR System 7.5 to 8.1.2. We are trying to figure out if we should do: a) implement new 8.1.2 install on a separate server, and bring selected customizations over (after we modify them via Dev Studio) OR b)" upgrade in place" the AR System and ITSM to 8.1.2 Any ideas/thoughts? _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
