Fwiw, I'm having enough issues with a clean install that I wouldn't want to try this over live code and data. 8.1.2 is the first version using a new install package, and it has issues. I can neither fully install nor fully uninstall ITSM.
Rick On Apr 9, 2015 12:34 PM, "Scott Buntin" <[email protected]> wrote: > ** We have successfully helped may large and medium size companies tackle > upgrades and migrations through the years. It is important to understand > this question is more complex than the actual implementation. > > We have a article on ITSM Migration methodology on our site. > > >> http://www.effect-tech.com/migration_onboarding-_upgrade/ > > Our methodologies and Transport tool has won the RUG Product of the year > twice for 2012 and 2013. > > Hope this finds you well, > > Effective Technologies | www.effect-tech.com > 408-834-7554 > > On 4/9/2015 11:57:31 AM, Jason Miller <[email protected]> wrote: > ** > Personally I am a fan of new builds and migrating data when it comes to > ITSM. So much changes (and breaks) over the years and it is a great time to > evaluate customizations and if they are still needed. > > Have you looked into the AMIGO Program for ITSM Applications Suite > <https://communities.bmc.com/docs/DOC-28417>? Also see: > https://communities.bmc.com/groups/customer-support-community/blog/2014/09/19/amigo-program > for more info. > > Jason > > On Wed, Apr 8, 2015 at 8:17 AM, Koyb P. Liabt <[email protected]> wrote: > >> ** Hi, >> >> Our company is upgrading from 7.0.3 ITSM/AR System 7.5 to 8.1.2. >> >> We are trying to figure out if we should do: >> a) implement new 8.1.2 install on a separate server, and bring selected >> customizations over (after we modify them via Dev Studio) OR >> b)" upgrade in place" the AR System and ITSM to 8.1.2 >> >> Any ideas/thoughts? >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

