Fwiw, I'm having enough issues with a clean install that I wouldn't want to
try this over live code and data.  8.1.2 is the first version using a new
install package, and it has issues.  I can neither fully install nor fully
uninstall ITSM.

Rick
On Apr 9, 2015 12:34 PM, "Scott Buntin" <[email protected]> wrote:

> ** We have successfully helped may large and medium size companies tackle
> upgrades and migrations through the years. It is important to understand
> this question is more complex than the actual implementation.
>
> We have a article on ITSM Migration methodology on our site.
>
>    >> http://www.effect-tech.com/migration_onboarding-_upgrade/
>
> Our methodologies and Transport tool has won the RUG Product of the year
> twice for 2012 and 2013.
>
> Hope this finds you well,
>
> Effective Technologies | www.effect-tech.com
> 408-834-7554
>
> On 4/9/2015 11:57:31 AM, Jason Miller <[email protected]> wrote:
> **
> Personally I am a fan of new builds and migrating data when it comes to
> ITSM. So much changes (and breaks) over the years and it is a great time to
> evaluate customizations and if they are still needed.
>
> Have you looked into the AMIGO Program for ITSM Applications Suite
> <https://communities.bmc.com/docs/DOC-28417>? Also see:
> https://communities.bmc.com/groups/customer-support-community/blog/2014/09/19/amigo-program
> for more info.
>
> Jason
>
> On Wed, Apr 8, 2015 at 8:17 AM, Koyb P. Liabt <[email protected]> wrote:
>
>> ** Hi,
>>
>> Our company is upgrading from 7.0.3 ITSM/AR System 7.5 to 8.1.2.
>>
>> We are trying to figure out if we should do:
>>  a) implement  new 8.1.2 install on a separate server, and bring selected
>> customizations over (after we modify them via Dev Studio) OR
>>  b)" upgrade in place" the AR System and ITSM to 8.1.2
>>
>> Any ideas/thoughts?
>>
>>
>>
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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