Personally I am a fan of new builds and migrating data when it comes to ITSM. So much changes (and breaks) over the years and it is a great time to evaluate customizations and if they are still needed.
Have you looked into the AMIGO Program for ITSM Applications Suite <https://communities.bmc.com/docs/DOC-28417>? Also see: https://communities.bmc.com/groups/customer-support-community/blog/2014/09/19/amigo-program for more info. Jason On Wed, Apr 8, 2015 at 8:17 AM, Koyb P. Liabt <[email protected]> wrote: > ** Hi, > > Our company is upgrading from 7.0.3 ITSM/AR System 7.5 to 8.1.2. > > We are trying to figure out if we should do: > a) implement new 8.1.2 install on a separate server, and bring selected > customizations over (after we modify them via Dev Studio) OR > b)" upgrade in place" the AR System and ITSM to 8.1.2 > > Any ideas/thoughts? > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
