Hi Koyb,
I think you will find that there is no upgrade in place facility for 7.0.3, so I would recommend you stand up a new server. We offer a Data Migration Script package <http://www.softwaretoolhouse.com/product/PkgMigItsm/index.html> or even a fixed price data migration service <http://www.softwaretoolhouse.com/services/srv_migration_details.html> solution that will bring all your data over (Foundation, Transaction, Templates, CIs, etc) and allow a high degree of changes – such as Operational and Product Catalogues, Support Organization and Structures, even Operating companies. It will also move Changes of type Release to the Release module. Let me know if you are interested in a presentation or a trial. Trials are free and limited only by time. Cheers Cheers, Ben Chernys Senior Software Architect logoSthInc-sm Canada / Deutschland Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: <mailto:[email protected]> [email protected] Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and our Freebies Section for ITSM Forms and Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. Meta-Archive does ITSM Archiving your way: with your forms and your multi-tenant rules, treating each root request as the tree of data and forms that it is it is. Pre ITSM 7.6.04? Clarify? Roll your own? No problem! You can keep your valuable data! <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Koyb P. Liabt Sent: April-08-15 17:17 To: [email protected] Subject: Upgrade to 8.1.2 ** Hi, Our company is upgrading from 7.0.3 ITSM/AR System 7.5 to 8.1.2. We are trying to figure out if we should do: a) implement new 8.1.2 install on a separate server, and bring selected customizations over (after we modify them via Dev Studio) OR b)" upgrade in place" the AR System and ITSM to 8.1.2 Any ideas/thoughts? _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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