Hello Andrew,
I watched the thread you are speaking about unfold.  I wanted to  
comment here and say that you have hit the nail on the head, in my  
opinion, as to what the issues are.

If I recall correctly, you found a bug, but had to work very hard to  
prove you did, and had you not had some pretty good perl hacking  
abilities, I do not think many others would have stuck it out so  
strongly.  Thanks for doing so by the way, it helps the community.

Your closing comment about approachability is a very important one.   
There is a good deal of off list chatter in regards to some of the  
discussions that are on this list.  I have sent a few email server  
admins over to ASSP.  I know of one that lurked here a few weeks, and  
never came back.

ASSP needs an evangelist, or a buffer of sorts from the devs and the  
users.  I have offered my time and resources up before, and I see you  
are as well.  Maybe you and I could work together to help address some  
of these issues.  As it is now, I do not even know who to go to  
upstream to present them to, which itself, is a problem.

I want to see ASSP succeed as much as the devs do, it is the best  
proxy I have ever used, and I have tested many.  It is easier for me  
to get running than it is to get postfix working with SpamAssassin and  
DNSBL and greylsting, and probably does a better overall job than that  
combo, which can be fragile at times.

There is a lot of potential here, I would hate to see development  
stop.  What needs to happen, is developers develop, and a few  
supporters support the users, and encourage them to play a more active  
role.  Those supporters can work on wiki, docs, changelogs, and also  
gathering data from users and testing it, so proper bug reports can be  
sent up the chain to the developers.  Email list is not a big tracker :)

Thanks for your comments, I wanted to share my support for your  
comments, but also show my support for ASSP.
-- 
Scott * If you contact me off list replace talklists@ with scott@ *

On Nov 25, 2009, at 2:32 AM, Andrew Porter wrote:

> After it took me the best part of a fortnight to get what turned out  
> to
> be a blatant bug even treated seriously I'm reluctant to upgrade at  
> all
> while I have a working system.
>
> I will however, because I've been using ASSP for what must be at  
> least 5
> years and genuinely think it's the best thing by miles for fighting
> SPAM, and I will gladly do what I can to help improve it and increase
> it's use.
>
> I would ask though that you try to raise your estimation of the  
> average
> ASSP user - especially on 2.0.  I know it's generally a thankless task
> working on open source software, but I was trying my best to be  
> helpful
> and spent hours investigating the code myself, only to face a general
> assumption that I must be doing something wrong.
>
> I would love to contribute more to ASSP (I have already noted areas  
> for
> improvement) but you really need to try to be more approachable.


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