is exchange your backend server? if the case then you are in trouble, i
use to have the same problem with email just disapearing in exchange and
could not fix it.
is mail tracking enabled in your exchange server?
if yest then check out the exchange logs or tracking tool to see if the
mail was ever receive by exchange,
if you find your email in the exchange logs contact ms support for
assistance.
at last put the two senders in the ASSP no processing list and ask them to
resend the email?
good luck,
lamine
“It is not enough to do your best, you must know what to do and then do
your best.
Does experience help? No! Not if we are doing the wrong things". --
Deming.
Spyros Tsiolis <[EMAIL PROTECTED]>
24/11/2008 00:11
Veuillez répondre à
[EMAIL PROTECTED]; Veuillez répondre à
Questions and Answers for users of ASSP Anti-Spam SMTP Proxy
<[email protected]>
A
Questions and Answers for users of ASSP Anti-Spam SMTP Proxy
<[email protected]>
cc
Objet
Re: [Assp-user] puzzling issue with assp v1.2.6
Most probably but support forum is so lax, I can't even
imagine asking them.
I prefer to stick to ASSP forum.
More humane :-)
s.
--- On Sun, 23/11/08, Paul Houlbrooke <[EMAIL PROTECTED]> wrote:
> From: Paul Houlbrooke <[EMAIL PROTECTED]>
> Subject: Re: [Assp-user] puzzling issue with assp v1.2.6
> To: "Questions and Answers for users of ASSP Anti-Spam SMTP Proxy"
<[email protected]>
> Date: Sunday, 23 November, 2008, 11:17 PM
> Does the SMTP server log have anything that might be useful
> in tracking down
> the emails?
>
> ----- Original Message -----
> From: "Spyros Tsiolis" <[EMAIL PROTECTED]>
> To: "ASSP User List"
> <[email protected]>
> Sent: Sunday, November 23, 2008 3:53 PM
> Subject: [Assp-user] puzzling issue with assp v1.2.6
>
>
> > Hello again people,
> >
> > OK, here is a weird problem.
> > This is the same assp server that I updated the other
> day with the
> > help of Fritz and other kind people on this list.
> > Just to (try and) remind you, it was the "too
> many messages on the
> > /spam and /notspam" folders and
> "rebuildspamdb.pl process taking ages"
> > and the "convert subjects to numbers".
> > So, here is my problem :
> >
> > The companys' director (yes ! It had to be the
> company directors'
> > e-mail box that has the problem, not another person
> :-% ), was
> > expecting two messages. One from a friend and another
> from another
> > big U.K. company. Both messages _seem_ to have passed
> through ASSP
> > with flying colours. However, they haven't reached
> his outlook 2007
> > mailbox. At first I suspected the [EMAIL PROTECTED]
> "spam" folder that outlook
> > 2007 has installed by default and blocks whatever it
> deems as
> > suspicious mail.
> > However, the spam folder behaved and there was nothing
> there.
> > Nothing on the inbox folder though, either . I tried
> to hunt down
> > the messages but on the log page on ASSP here's
> the output for both :
> >
> > ---
> > Nov-23-08 17:26:55 ip.add.re.ss
> <[EMAIL PROTECTED]> to:
> > [EMAIL PROTECTED] message ok
> >
> FW_NAME_SURNAME_PASSPORT_DETAILS_FOR_THE_INVITA
> > ---
> >
> > and
> >
> > ---
> > Nov-18-08 16:50:01 ip.add.re.ss
> <[EMAIL PROTECTED]> to:
> > [EMAIL PROTECTED] message ok
> >
> Booking_ref_no_is_missing_inv_5101_AMB_
> > ---
> >
> > As you can see for yourselves, the message subject is
> being trunkated
> > (cut?) and I cannot find it anywhere in the /notspam
> directory.
> > Also, as I said above, I cannot find those same
> messages anywhere in the
> > outlook 2007 application.
> >
> > Do you chaps have any ideas ?
> >
> > Head chopping time is coming up tomorrow morning ! :-(
> >
> > TIA,
> >
> > .s
> >
> >
> >
> >
> >
> >
> >
>
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