Spyros Tsiolis wrote:
> However, the spam folder behaved and there was nothing there.
> Nothing on the inbox folder though, either . I tried to hunt down
> the messages but on the log page on ASSP here's the output for both :

If ASSP reports it as having passed (the chopping of the subject is 
normal afaik) and your MTA also says it was delivered, then it was 
delivered. Then I think 
http://www.catb.org/~esr/jargon/html/P/PEBKAC.html applies.

Maybe he is wrong and he deleted it. Also try and make your users 
understand email is NOT a guaranteed service and if they need important 
deals to be done they should use alternative means of communication 
instead of, or in addition of email.

> Head chopping time is coming up tomorrow morning ! :-(

You can't be blamed for lost email, especially not if it shows as delivered.

Best regards,
Jeroen

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