On Thu, 2005-04-07 at 08:11 -0400, Matthew Marlowe wrote: > I'm sure LiveVOIP watches this last as I've seen prior posts to this > list. Being that LiveVOIP completey ignores all phone calls and 90% > of all e-mails I'm going to post this here. > > Yesterday at around 3:00PM EST - 5:00PM EST we were experiencing major > issues with LiveVOIP. > > Around 3:00PM inbound (toll-free) service stopped working completey > and callers would receive an All Circuits Busy or other message. I > did complete testing on my side and called from various phone numbers > and in addition verified this with approximately 10 other LiveVOIP > customers. Service was fairly quickly restored. At first, no calls > would work and then some calls would work, some wouldn't... Then they > all did. Afterwards the quality was extremely horrible for inbound > and outbound. I verified this again with approximately 10 other > LiveVOIP customers and they all had the same issues. > > For whatever reason, leaving voicemail for LiveVOIP and sending > multiple e-mails to support have gone unanswered - To add to that, I > sent e-mails to support last week and the week before that which I am > still waiting for a response from. > > Although prior to yesterday I have never had an issue with LiveVOIP > and at this point will continue to use them. I would love everyone to > be aware as to what has happened, especially since LiveVOIP refuses to > answer any e-mails and or phone calls. > > Sincerely, > > Matthew Marlowe
Too many people just don't understand how easy and effective communication is. They should go to a customer service workshop or something. They would be surprised how much that would help. Best regards, Herman Webley _______________________________________________ Asterisk-Biz mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-biz
