Naveed Nazir wrote: > > I have an opportunity to bid for setting up and management of a > distributed call center. The client plans to grow to 1000 seats between > multiple locations. > > Can some one guide me to the solutions available out there (commercial & > open source). I would also like to hear about your good or bad > experiences with a particular solution, or their known quirks. > > What kind of numbers are we talking about. What would the team recommend > as a good distributed architecture. > > Are there any providers of 800 toll free service that can take the call > nationally, then make a SIP or SS7 querry to our database engine and > terminate to a dynamically assigned number anywhere in the country using > our response. Ideally, we would like to be in the media stream for > monitoring / recording / quality control purposes. > > Feel free to contact me offlist with any proposals. > Thanks for your help in advance. > Naveed
Hi Naveed We can offer you: -our PBXware call centre edition: http://www.bicomsystems.com/products/C/P/798/154_2573/ - full nationwide DID coverage for USA and UK. Pls contact [EMAIL PROTECTED] for further information. Senad www.bicomsystems.com _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
