Naveed We have a complete solution that will fit your needs exactly, including predictive dialling capabilities with agent management features. This works with a centralised and decentralised model, contact me to discuss further.
Regards Mark On Fri, Feb 1, 2008 at 10:58 AM, Naveed Nazir <[EMAIL PROTECTED]> wrote: > I have an opportunity to bid for setting up and management of a > distributed call center. The client plans to grow to 1000 seats between > multiple locations. > > Can some one guide me to the solutions available out there (commercial & > open source). I would also like to hear about your good or bad experiences > with a particular solution, or their known quirks. > > What kind of numbers are we talking about. What would the team recommend > as a good distributed architecture. > > Are there any providers of 800 toll free service that can take the call > nationally, then make a SIP or SS7 querry to our database engine and > terminate to a dynamically assigned number anywhere in the country using our > response. Ideally, we would like to be in the media stream for monitoring / > recording / quality control purposes. > > Feel free to contact me offlist with any proposals. > Thanks for your help in advance. > Naveed > > > > > ------------------------------ > Looking for last minute shopping deals? Find them fast with Yahoo! > Search.<http://us.rd.yahoo.com/evt=51734/*http://tools.search.yahoo.com/newsearch/category.php?category=shopping> > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz >
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