On Wed, 2003-09-17 at 03:50, Jean-Denis Girard wrote: > Rich Adamson a écrit : > > >Would like to deploy * in a small help desk environment (five to ten > >people) using call queues and some sort of CTI interface to pop Remedy > >screen data in front of the help desk person receiving the call. Data > >to be popped would be based on CallerID. > > > >Anyone doing something similar? > > > >Anyone interfacing to an external Remedy system? > > > >Any reference sites that I could read/learn more of the requirements > >and/or 10,000 foot implementation? > > > >Rich > > > > > > > > > >_______________________________________________ > >Asterisk-Users mailing list > >[EMAIL PROTECTED] > >http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > I deployed a small call center using Gnophone as the screen data, > together with dial + URL. Basically when the operator answers someone > from the queue, an URL is pushed and displayed in Gnophone; this is > quite simple as it is only web technology. The limitation is that no > data is displayed until the called is transfered.
Hello, I would like to create this kind of call center. Can you provide me more information about that ? Thx, Areski _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
